Sr. Director, Product Management – Compliance Integrations & Client Onboarding

ADP is hiring a Sr. Director, Product Management – Compliance Integrations & Client Onboarding

• Are you energized by the challenge of transforming a market-leading product used by over a million clients?

• Do you thrive at the intersection of innovation and operational excellence, ensuring next-generation solutions deliver value without disrupting a trusted legacy?

• Are you a technologist first and foremost who approaches every problem wearing that hat while going out of your way to champion development creativity and build diverse, engaged teams? If this excites you, we invite you to shape the future of ADP’s Compliance Integrations.

 

As Senior Director of Product Management, Integrations & Client Onboarding, you will own the end-to-end product strategy for how SmartCompliance exchanges data with client ERP systems — inbound (receiving payroll and HR data) and outbound (returning compliance results, filings, and reporting) — and for the onboarding journey that brings new clients to live, productive use of the platform. You will set the vision, define the roadmap, and lead a team of PMs to deliver measurable outcomes: faster time-to-value, higher integration reliability, and lower cost to onboard. You will partner closely with engineering, architecture, client services, and sales to make integrations a competitive differentiator.

Own the product strategy for all inbound data integration paths from client ERP and HCM systems into SmartCompliance.

• Define and evolve canonical data schemas, file formats (fixed-width, delimited, XML, JSON), and API specs for inbound payroll, HR, and org data feeds.
• Build a platform-level integration framework that reduces per-client integration effort and enables a self-service or low-touch path for tier-2 and tier-3 clients.
• Establish integration reliability, SLA, and error-recovery standards; partner with engineering to track them as first-class product metrics.

 

ERP & Platform Integrations — Outbound

• Own the product strategy for returning compliance outputs — tax filings, wage payment acknowledgments, registration confirmations, garnishment disbursement results, and ACA forms — back into client systems of record.
• Drive standardization of outbound feeds and APIs so enterprise clients can consume SmartCompliance results natively in their GL, payroll, and HR platforms without manual re-entry.
• Define the product direction for real-time event-driven outbound notifications vs. scheduled batch delivery, and align with platform capabilities.

 

Client Onboarding Product Experience

• Own the product experience for new client onboarding — from contract signature through first live compliance run — with a mandate to reduce time-to-value.
• Design scalable onboarding workflows that automate data validation, integration setup, configuration, and testing across SmartCompliance product lines (Employment Tax, Garnishments, ACA, Tax Registration).
• Define and own product features that support implementation teams: guided setup wizards, data mapping tools, pre-flight validation, exception management, and implementation dashboards.
• Build feedback loops from client services and implementation data into a continuous onboarding product improvement cycle.

 

Leadership & Talent

• Lead, mentor, and grow a team of product managers spanning integrations and onboarding domains; set clear expectations for outcomes, ways of working, and career development.
• Establish and champion a product discipline culture: continuous discovery, hypothesis-driven development, and outcome-over-output thinking.
• Build strong partnerships with Engineering, UX, Client Services, Sales, and Enterprise Architecture; operate as a thought leader and connector across the organization.
• Represent the integrations and onboarding product surface in executive and client-facing forums.

 

Outcomes & Metrics Ownership

• Own key product health metrics including: integration onboarding time, data feed error rate, first-run compliance pass rate, implementation cycle time, and CSAT for the onboarding experience.
• Establish OKRs aligned to business outcomes; report progress transparen