Operations Manager

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

The Operations Manager position is responsible for all the lab technical operations including the Chemistry Lab, Metallography, Mechanical Testing, Machine Shop, and Order Entry/Customer Service functions. This includes ensuring that lab results are produced in an efficient, accurate, and timely manner. Reviewing manpower needs based upon current and future workloads. Optimizing the lab physical layout and providing input for future capital needs. And dealing with site management for issues with employee safety, human resources, etc. issues.

• Improving the existing procedures for general lab functionality for the areas mentioned previously and heat treatment
• Monitor and adhere to operations budget
• Keep track of staffing requirements and recommend new talent as needed to correspond with specific
• duties and skill set
• Lead daily morning meetings
• Track company financials for general MTD invoicing and support achievement of monthly goals.
• Provide support for company turnaround time and quality goals (< 3.5 days and zero defects).
• Assist General Manager in 5-year capital and staffing plans
• Provide input for pricing changes and enter in LIMS system
• Assist in placing new suppliers in the accounting system
• Assist in NADCAP accreditation process
• Performs other duties as assigned

Qualifications

Education/ Experience

• Bachelor's degree in a related discipline
• Minimum 7 years’ experience in a Metals lab

Knowledge/ Skills/ Abilities

• Microsoft Office (Outlook, Word, Excel, PowerPoint) – Intermediate level
• English Advanced level of knowledge required
• Advanced level of knowledge required
• LIMS & Quality Program Related Experience
• Order Processing Software – In-house order system
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions,
• And procedure manuals
• Ability to speak effectively in one-to-one situations with customers or employees of an organization
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or
• diagram form.
• Ability to deal with problems involving several concreted variables in standardized situations

Travel

• Occasional travel required (5%-33%)

Physical Demands of the Job

• Stand                                                  Occasional (5% - 33%)
• Move or traverse                                Occasional (5% - 33%)
• Sit                                                       Occasional (5% - 33%)
• Use hands                                         Constant (67% - 100%)
• Reach with hands and arms              Frequent (34% - 66%)
• Climb or balance                               Occasional (5% - 33%)
• Stoop, kneel, crouch or crawl            Never (0%)
• Talk/hear                                            Never (0%)
• Taste/Smell                                        Never (0%)
• Lift/carry/push or pull                        Never (0%)

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, company-paid life, accident and long-term disability insurance, flexible spending accounts
• Wealth: Competitive pay, matching 401(k) with immediate vesting upon enrollment, generous employee referral program
• Happiness:
  • Professional Growth: Online training courses, education assistance program
  • Work-Life Balance: Paid-time off

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities requir