IT Business Operations Specialist

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT’s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description/Preferred Qualifications

We are seeking an IT Business Operations Specialist who will be a key member of the KLA Global IT Financials team, responsible for IT contracts management, licenses, and other purchases. This role requires close communication with the CIO/CISO and their leadership team (service owners), procurement team, finance and functional business leaders.

Responsibilities:

• Lead and maintain IT Contracts renewal

• Provide monthly forecast together with periodic management reports based on analytics

• Manage IT cost savings, return on investment, critical metrics

• Follow standard purchasing business policies and processes and help drive procurement standard methodologies across global IT

• Excellent communication, collaboration and presentation skills

• Able to effectively drive and lead meetings

• Capture, analyze, and present data using strong and effective analytics abilities

• Translate business and operational issues into functional plans

• Lead Key Performance Indicators (critical metrics)

• This role will be performed via a hybrid work schedule (2-3 days at the office are mandatory)

Minimum Qualifications

• Bachelor's degree in Business or related field with a preferred concentration in Operations, Finance or Supply Chain Management

• Experience in a procurement environment, especially indirect procurement with a focus on Information Technology (IT) category

• Comfortable with coordinating tasks across multiple functions and global locations

• Demonstrated ability to work independently in a multifaceted, sophisticated, environment.

• Ability to influence teams in a highly matrixed environment

• Proficient in Microsoft Office, mainly Excel and PowerPoint

• Excellent communication, collaboration and presentation skills

• Analytical problem-solving and research skills

This is a Hybrid Role (minimum 2 days/week onsite) at our Midwest Headquarters in Ann Arbor, MI 
 

Base Pay Range: $88,900.00 - $151,100.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified