Manager, Product

The Product Manager is responsible for the management of all aspects of software product implementations, including the development and implementation of project plans designed to satisfy specifications and expectations regarding software services and products developed or installed. Provides assurance, through the development and execution of test plans, that product meets specifications and client expectations. Responsible for coordinating the development of all tiers of product documentation and coordination of client support.

What You Will Do:

• Project management for implementation projects as directed. Responsible for all aspects of implementation projects, including planning, execution, staff supervision, support, and follow-up on client issues.
• Develops system acceptance testing criteria and documentation of test results.
• Ensures the development of standards, policies, and procedures for all functions involved with or related to the delivery of software services and products. Responsible for ensuring services and products comply with all company standards.
• Meets and confers with all levels of software management to monitor customer satisfaction with company services/products and to provide input to project identification, prioritization, staffing, and scheduling to meet company needs and objectives.
• Communicates project status, customer concerns, etc. to senior management and Client Support.
• Reviews and resolves quality control problems/concerns with management and others related to the production of software services or products.
• Responsible for approving the implementation or shipment of software products after evaluating the level of compliance with company standards.
• Develops and/or reviews standards, policies, and procedures for all functions involved with or related to the delivery of company services and products.
• Develops, or coordinates the development of, all levels of system documentation.
• Prepares and delivers both high-level and detailed presentations to company management, clients, and user groups.
• Interact directly with senior management and development project leaders in Houston and India as required.

What You Will Need:

Education and Experience

• Typically requires a bachelor’s degree or recognized equivalent in a business-related field from an accredited university or equivalent industry experience. A Master’s degree is preferred.
• Typically requires at least 8 years of experience.

Knowledge, Skills, and Abilities

• Proven experience in Systems Development environment with project management responsibility.
• Clarity and conciseness in oral and written communications; demonstrated capability to produce effective presentations for delivery to both technical and non-technical audiences.
• Agile Development training or related experience is a plus.
• Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management System.

Reporting Relationships:

The incumbent reports to a Manager, Director, or Executive level position. This position may have Individual Contributor direct reports.

About ABS Wavesight

ABS Wavesight is the new ABS Affiliate maritime software as a service (SaaS) company dedicated to helping shipowners and operators streamline compliance while maintaining competitive,more efficient, and sustainable operations.  Our mission is to develop world-class software products that improve vessel performance for the health of our seas, environment and self. The ABS Wavesight portfolio is comprised of best-in-class proprietary technology and third-party integrations that offer unparalleled insight into every aspect of a fleet’s operations. Backed by ABS’s 160-year legacy of maritime innovation and experience, our products are collectively installed on more than 5,000 vessels across the global fleet. Learn more about ABS Wavesight by visiting www.abswavesight.com.

About Our Benefits

ABS Wavesight proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Wavesight also offers a 401K plan with a generous company ma