Supervisor, Patient Care, Psychiatry/Behavioral Health

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation ALD

Position Overview:

Responsible for the day-to-day operations and oversight of work for the assigned site or department. Responsibilities include staffing, supervision and development of personnel, first-line for customer and patient complaints, enforcing and following existing policies and procedures, and managing within established budgets. Possesses knowledge and skills necessary to evaluate and oversee staff with clerical and administrative responsibilities.

Job Description:

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Health Care Administration, Business Administration or related field

TYPICAL EXPERIENCE:

5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Project planning, leading and implementation skills.
• Verbal and written communication skills for regular contact with physicians, patients and staff.
• Critical thinking and problem-solving skills to ensure process improvement, initiatives and projects are successful.
• Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.
• Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
• Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments.
• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations.
   

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $47.67 to $71.51 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​