Senior Coordinator, Equitable Learning Services

Overview:

• Full-time, Continuing position

• Salary HEW 8 + 17% Superannuation and Flexible Working Arrangements

• Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University

About The Position

This position offers line management and mentorship for the Equitable Learning Services (ELS) team, consisting of about 9 Advisors and 2 casual staff, dedicated to supporting RMIT students with disabilities in creating tailored Equitable Learning Plans. 

The coordinator ensures a high standard of advice for both students and educators, oversees a quality evaluation framework, and manages the allocation of complex cases. The role exists in a collaborative leadership team environment, working alongside a peer senior coordinator to share the line management responsibilities and reporting into the Manager Equitable Learning and Accessibility. Other key stakeholders include the Accessibility Coordinator and wider Equity and Inclusion Team. The role fosters continuous improvement through regular team meetings and planning sessions, while coordinating the University’s responses to urgent support needs and providing specialised guidance on complex disability matters. Additionally, it monitors service effectiveness through data collection and analysis, sharing insights with management to enhance overall support.

To be successful in this position, you’ll have:

1. Demonstrated experience in leading and managing disability services, preferably within a dual sector education environment.

2. Demonstrated experience leading a team that manages complex cases and coordinating the management of communication with all relevant stakeholders.

3. Excellent interpersonal and communication skills with the ability to foster a collaborative and effective team environment, that positively influences the wider RMIT teams and community.

4. Demonstrated capacity for analytical and conceptual thought in the development of new initiatives; in the diagnosis of problems; and in providing innovative and practical solutions.

5. Demonstrated strong interpersonal and resilience skills, with the ability to role model calmly responding to people under stress/ in distress and deescalate situations effectively.

6. Demonstrated high level communication skills and report provision.

7. Demonstrated skills in building and maintaining productive relationships with a wide range of stakeholders and groups, employing clear decision-making skills and the ability to work both independently and in a cross disciplinary team environment.

8. Demonstrated understanding and commitment to diversity, inclusion and reconciliation

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Group

Students Group

The students group shapes, designs and delivers key student services and experiences to prepare RMIT students for study, life and the global workforce.

We work in partnership with students, academics, professional staff, industry and the community to deliver transformative student experiences that improve access, participation, retention and success for all RMIT students.

Our objectives are to:

• Shape, co-create and inform an inclusive, safe, industry-engaged and global student experience

• Deliver impactful, connected service, care and development opportunities at scale, and to

• Engage, empower and value each other so that together we can make a difference.

We welcome a diversity of perspectives and are inclusive in our approach to work. We are aligned in our passion for having a collective and positive impact on the student experience at RMIT. Our team is comprised of talented and motivated people from a range of professional disciplines and backgrounds, at various stages of their careers and including RMIT students.

We are a values-led organisation and we value imagination, agility, passion, inclusion, courage and impact.

The Group is led by the Executive Director Students.

To Apply 

Please submit your CV and covering letter addressing the Key Selection Criteria for this position by clicking on the ‘Apply’ link at the top of this page. 

For further information about this position, please see the Position Description hyperlinked below or contact dustin.nguyen@rmit.edu.au

Job Description –