Cyber ServiceNow GRC Senior Consultant

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

To address the most critical needs of our clients, RSM US LLP has established the Security, Privacy and Risk Services group, comprised of more than 150 professionals dedicated exclusively to serving the cyber security needs of our clients. This group includes experienced consultants located throughout the US, India and El Salvador dedicated to helping clients with preventing, detecting, and responding to security threats that may affect their critical systems and data. We serve a diverse client base within a variety of industries, and we are relied upon to provide expertise within areas of security testing, architecture, governance, compliance, and digital forensics.

We are looking to hire a Senior Associate for our Security, Privacy and Risk practice. The ServiceNow Senior Associate is responsible for developing and customizing ServiceNow applications, workflows, and modules to support the organization's cyber risk and privacy initiatives. Collaborating closely with stakeholders, the ServiceNow Developer will design and implements ServiceNow Risk solutions, ensuring compliance with industry regulations and best practices. Developer will collaborate with cross-functional teams to gather requirements, configure the ServiceNow platform, and create automated workflows in Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management, Security Operations, Business Continuity Management, Privacy Management, and Environmental Social & Governance process.

Responsibilities

• Configure and maintain ServiceNow Risk applications: Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management, Security Operations, Business Continuity Management, Privacy Management, and Environmental Social & Governance.

• Collaborate with stakeholders to gather and document risk solutions’ requirements and translate them into technical solutions.

• Implement automated workflows and integrations to streamline risk processes.

• Perform testing, debugging, and troubleshooting of ServiceNow configurations and customizations.

• Provide ongoing support and maintenance of ServiceNow risk applications and functionalities.

• Stay updated with ServiceNow platform releases, new features, and industry trends related to risks.

• Lead and Communicate complex GRC technical issues to client senior management through the ability to transform such data to operations personnel and executive style reports and presentations.

• Engage with internal and external stakeholders to gather requirements, provide updates, and obtain approvals for solution designs and implementations.

• Manage project deliverables ensuring adherence to timelines and quality standards.

Basic Qualifications

• 2- 5 years of experience in ServiceNow GRC development

• Bachelor's degree in computer science or related field from an accredited college/university

• Strong technical knowledge in GRC Tools: ServiceNow (preferred), Archer, AuditBoard, OneTrust and other leading tools

• Knowledge of the regulations and standards such as ISO 27001, NIST 800 Series, PCI-DSS, GPDR, HIPPA, etc.

• Knowledge of ServiceNow risk modules such as Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management, Security Operations, Business Continuity Management, Privacy Management, and Environmental Social & Governance.

• Demonstrates thorough abilities to identify and address client needs, including developing and sustaining meaningful client relationships and understand the client's business.

• Proven people skills demonstrate thorough knowledge and/or a proven track record of success with operating in a professional services firm or large consultancy.

Preferred Qualifications

• ServiceNow Certification: Certified System Administrator (CSA) (Mandatory) and one of other specialized certifications like Certified Implementation Specialist (CIS) in Security Operations (SecOps), Vendor Risk Management (VRM), and IRM (Integrated Risk Management).

• Preferrable to have Certifi