Key Account Manager

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

The purpose of this role is to ensure that adequate resources and capability (people and processes) reside within the business to manage business relationships with nominated Key Accounts (current customers and new prospects) where the business has significant dependency on the accounts from a strategic perspective.

Job Responsibilities

• Create and execute Key Account Plan globally aligned with Regional  / Global Segment & Marketing plan
• Develop relevant Commercial pipeline for respective KA
• Deliver financial KPIs from budget to actual regional P&L
• Deliver financial KPIs from budget to actual consolidated global KA P&L
• Drive innovation through KA
• Develop and maintain contact map within each KA – at all reporting level and across all functions
• Drive Continuous Improvement across the organization to generate value to customers – Service, capability, efficiency and productivity
• Enhance Key Account management capability across the entire organization and across all functions
• Collaborate with cross functional teams including relevant teams at the key accounts to prioritize new developments, make plans for trials, etc.
• Provide support and leadership to sales, customer services and technical teams by showing vision, putting in resources to ensure high service levels and operational efficiency
• Steward new business development projects opposite KA requirements
• Contribute to and provide input as a member of the global KA team and the regional commercial teams especially for Market Intelligence New product development, IBP and CRM
• High level of field engagement with Key Accounts
• High level of engagement with Sr. Leadership of Key Accounts

Job Requirements

• Bachelor’s Degree in business management or related field, required. 
• Masters of Business Administration in related field preferred
• Paints and coatings industry, any B2B industry environment. 
• 8-10 years of work experience in commercial roles, sales and key account management
• Skills – Leadership, stakeholder management, project management, decision making, creating value propositions, drive, results orientation, communication and presentation, commercial and business acumen, basic understanding of cross functional processes and financial concepts related to sales and cost to serve
• Must be able to participate and complete a qualitative and quantitative respirator fit test, and use respirator as required.

Compensation Data

The salary range for these skills is: $110,000.00 - $122,000.00.  This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range.  This salary range may also be modified in the future. 

Assigned territory: US

Eligible for an annual 35% bonus 

Benefits:  Medical insurance with HSA • Dental, Vision, Life, AD&D benefits • Annual bonus • 401K retirement savings with 6% company match • Generous vacation, personal and holiday pay • Paid Parental leave • Hybrid work for most exempt roles • Active Diversity & Inclusion Networks • Career growth opportunities on a regional and global scale • Tuition Reimbursement • Career growth opportunities • Employee referral bonus •  

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

Requisition ID: 37195

 

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