Program Manager, Supplier Data & Integration
IBT Industrial SolutionsAbout the role
IBT Industrial Solutions is searching for engaging professionals passionate about delivering high-caliber service to our customers. We offer a rich culture fueled by highly-experienced, technically savvy individuals at the top of their field. As an employer, we recognize and reward our team with a comprehensive benefits program, flexibility through generous time off policies, and career growth opportunities.
POSITION SUMMARY:
The Program Manager, Supplier Data & Integration leads the team and workflows responsible for supplier data, pricing, item setup, and supplier integrations across the ERP, eCommerce, and internal systems. This hands-on role owns operational execution, data governance, process improvement, and cross-functional coordination to improve data quality, reduce manual work, and support scalable supplier integration processes.
This is a remote position that requires occasional travel to our Corporate Headquarters in Merriam, KS for in-person collaboration, training, and special projects.
KEY RESPONSIBILITIES:
Supplier Data & Pricing Operations
• Manage supplier onboarding into standardized data, pricing, purchase order, and content workflows.
• Communicate supplier data standards and ensure compliance.
• Own the scheduling, validation, and accuracy of supplier price file updates.
• Partner with Procurement to align pricing updates with sourcing strategies and timelines.
• Work with the Supplier Integration Engineer on data ingestion, mapping, testing, and exception resolution across the supplier data lifecycle.
• Coordinate testing and onboarding of order-related data feeds.
• Monitor data accuracy and escalate recurring issues impacting Procurement, Operations, or customer experience.
Product Data Governance & Item Operations
• Own product data standards, including attributes, taxonomy, validation rules, and documentation.
• Oversee item creation and item maintenance workflows to ensure accuracy, consistency, and timeliness.
• Ensure product data is aligned across suppliers, ERP, and eCommerce platforms.
• Maintain SOPs and data governance guidelines.
Program & Process Management
• Own end-to-end supplier data workflows from intake through system availability.
• Identify opportunities to improve data quality, streamline processes, and reduce manual work.
• Track and report KPIs such as onboarding cycle time, pricing accuracy, data completeness, and workflow performance.
• Coordinate priorities across Procurement, eCommerce, Marketing, and IT.
Team Leadership & Collaboration
• Manage and support a small specialized team, including the Supplier Integration Engineer, Item Creation Specialist, and eCommerce Content Manager.
• Set clear priorities, expectations, and accountability aligned with business needs.
• Provide coaching, feedback, and development support.
• Partner with Procurement leadership, eCommerce and Marketing, and IT on system configuration, automation, and integration support.
• Communicate risks, dependencies, progress, and decisions clearly to stakeholders.
QUALIFICATIONS:
Preferred Experience
• 3–5+ years of experience in supplier operations, product data management, supply chain operations, business analysis, or a related field.
• Experience working with large, structured product data, including attributes, taxonomy, pricing files, and validation rules.
• Strong understanding of ERP systems, PIM tools, automated data ingestion, or supplier integration processes including configuration and more technical functionality.
• Strong process documentation, workflow improvement, and cross-functional project management skills.
• Ability to manage multiple priorities in a complex, fast-moving environment.
• Experience working with technical teams using SQL, XML, JSON, EDI, APIs, or similar data formats.
• Familiarity with eCommerce content, product enrichment, or SEO-supporting data.
Behavioral Competencies
• Highly organized and process-driven.
• Strong ownership mindset with a bias toward execution.
• Clear, practical communicator.
• Comfortable operating in evolving or imperfect systems.
• Collaborative, diplomatic, and solutions-oriented.
• Committed to continuous improvement.
POSITION TYPE/EXPECTED WORK HOURS:
This is a full-time position with a typical work schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m., however hours may vary based on business needs. This is a remote position that requires occasional travel to our Corporate Headquarters in Merriam, KS for in-person collaboration, training, or special projects. There may be times where there is an expectation to work extended hours as dictated by business needs.
BENEFITS:
Competitive compensation with
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