Sales Specialist

ConnectWise is the world's leading software company dedicated to the success of IT Solution providers. As a company our vision is to power a thriving IT ecosystem that transforms what's possible for SMBs. How we do this is by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success

ConnectWise provides a work environment where each colleague is valued for their perspectives, skills and talents, is treated respectfully, can communicate openly and is encouraged to develop to their full potential as a contributor to the success of the company and the communities we serve. We value our colleagues and offer a competitive benefits package including medical, retirement investment plans, flexible time away, community volunteer opportunities, master’s assistance program and colleague recognition programs.    

 

Sales Specialist

General Summary:

The Sales Specialist is responsible for positioning and selling specified ConnectWise solution(s) to new prospects and cross-selling to the existing customer base. This role works in partnership with the Sales team to drive revenue by generating pipeline and qualifying opportunities, then manage the sales cycle and/or assist in owning the opportunity.

Essential Duties and Responsibilities:

• Provides support to the Sales team, with a high attention to detail • Researches, analyzes, and documents findings
• May influence others within the Sales team through the explanation of facts, policies, and practices
• Generate pipeline, with a focus on their solution specialty, but not limited to solely that solution(s) when appropriate
• Owns and manages specified opportunities of solution(s) that are (but not limited to) a certain threshold of quantity of product, ACV, unique industry, and any thresholds based on rules of engagement
• Collaborates with the Product team on Roadmap needs/prioritization that will generate future pipeline and ACV
• Collaborate with Marketing to create content, webinars, and other lead generation initiatives or messaging
• Assists with leading sales enablement for the sales floor of their solution(s) and/or releases that impact the value/positioning
• Gathers thorough discovery and collaborates with cross-functional teams to demonstrate value to the prospect
• Evaluates prospects needs and demonstrates their solution specialty to these needs to an appropriate degree
• Follows required CRM processes, documentation, and hygiene
• Engages and collaborates with Engineering on achieving a technical win and validation of value of the solution(s) of interest by the prospect/partner
• Participates and presents in recurring deal review meetings in alignment with forecasting requirements
• Meets and/or exceeds the monthly sales quota derived from the appropriate Sales Incentive Plan 

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently on projects and processes with general supervision
• Practical knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business and partner requirements
• Strong relationship building skills
• Ability to take a consultative approach to all interactions with prospects
• Organized, detail oriented, and self-motivated
• Demonstrated ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process
• Proven sales track record of success with the ability to identify opportunities and leverage internal and external resources appropriately

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 2+ years of relevant experience
• Preferred: Experience in relevant channels preferred: [Managed Service Providers (MSP), Value-Added Resellers (VAR), Office Equipment (OE), Technology Service Providers (TSP), Security (MSP+)] 

Working Conditions:

• Onsite/Hybrid/Remote depending on location
• 10-20% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and