Software Developer (ServiceNow)

Job Summary:

Software Developer opportunity focused on ServiceNow development and administration. Vital role in creating intuitive, data-driven solutions that empower Midco to work smarter and more efficiently. By collaborating across departments and applying thoughtful technical decisions, you’ll help solve real business challenges and drive innovation. This is a hybrid position in Sioux Falls, South Dakota.

Responsibilities:

• Customize, extend, develop, maintain, and test software systems, web applications, and databases within ServiceNow, and other relevant technologies.
• Develop and customize ServiceNow applications and workflows using JavaScript, HTML, CSS, and other relevant technologies. 
• Align application data to the Common Service Data Model (CSDM) and manage the CMDB.
• Develop and customize ServiceNow HRSD, CSM, ITSM, ITOM and Knowledgebase modules.
• Develop and maintain reusable frameworks, APIs, and middleware to support scalable ITSM practices and service integration.
• Customize and extend the ServiceNow Mobile app.
• Assist in upgrading and maintaining the ServiceNow Platform.
• Develop, maintain, and test software systems (websites, applications and API) with moderate support and guidance.
• Develop empathetic, user-centric solutions that enable our users to accomplish their work most effectively and efficiently.
• Make good technical decisions that provide creative solutions to solve business challenges.
• Hone skills to understand the business rules and business processes behind the requirements to develop solutions that meet and exceed our business goals and priorities
• Build relationships with other departments to better understand and empathize with the needs of the business and the challenges that they face.
• Collaborate with other IT teams (Server Admins, Data Engineering and other Development teams) to configure and develop custom applications.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Required Qualifications: 

• Bachelor’s degree (US or foreign equivalent) in Computer Science or information Technology or closely related degree or a combination of education and experience equivalent. Master's Degree in the above referenced fields is also acceptable.
• General Knowledge of ServiceNow platform
• General knowledge of Webservices such as RESTAPI, JSON, or SOAP.
• General knowledge of databases, preferably SQL or T-SQL.
• General knowledge of Object-Oriented Programming.
• General knowledge of agile development and scrum processes.

Preferred Qualifications: 

• 1 year of front-end development experience in HTML5/CSS, JavaScript, JQuery, Bootstrap and/or Angular framework is preferred.
• Minimum 1 year of programming experience in .NET, C# is preferred.  
• Minimum 1 year of experience as a Developer or Administrator of the ServiceNow platform is preferred.

Job Level 

Position Requirements 

Software Developer II

Bachelor’s Degree (U.S. or foreign equivalent) in Information Technology or a closely related degree in a closely related filed OR Associate’s degree (U.S. or foreign equivalent) in Information Technology or a closely related degree in a closely related field with 3 years for programming or front-end development experience.   

Minimum 3+ Years experience as a Developer or Administrator of the ServiceNow platform is required.

Minimum 3 years programming experience in ServiceNow Glide API, C# and SQL is required.  

Minimum 3 years front-end development experience in HTML5, CSS, JavaScript, JQuery, Bootstrap and/or Angular framework is required. 

Software Developer III

Bachelor’s Degree (U.S. or foreign equivalent) in Information Technology or a closely related degree in a closely related filed OR Associate’s degree (U.S. or foreign equivalent) in Information Technology or a closely related degree in a closely related field with 5 years for programming or front-end development experience.   

Minimum 5 Years experience as a Developer or Administrator of the ServiceNow platform is required.

Minimum 5 years programming experience in ServiceNow Glide API, C#, SQL is required.  

Minimum 5 years front-end development experience in HTML5, CSS, JavaScript, JQuery, Bootstrap and/or Angular frame