C003305 System Engineer ID&E-OPEX (NS) - THU 11 Jan

Deadline Date:  Thursday 11 January 2024

Requirement: System Engineer ID&E-OPEX

Location: Bydgoszcz, PL

Full time on-site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 418

Required Start Date: 12 February 2024

End Contract Date: 31 December 2024

Required Security Clearance: NATO SECRET

Duties and Role:

• Responsible for the delivery of 3rd level technical support for IT and Data Management Services in DCIS;
• Performs fault diagnosis using the IT and Data Management Services Management System;
• Supervises and carries out routine maintenance of IT and Data Management Services infrastructure, management appliances and other NATO IT and Data Management Services equipment;
• Completes any changes to the system documentation;
• Completes backups and restores of IT and Data Management Services devices;
• Supervises the work undertaken by the FSP IT and Data Management Services Technicians;
• Performs remote fault diagnosis on IT and Data Management Services as required;
• Performs on the Job Familiarization with the Customer;
• Deputize for higher grade staff
• Performs other duties as may be required.

Requirements

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance

At least 2 years' experience in various areas of:

• Latest Virtualization Technologies and Operating Systems.
• Implementation and troubleshooting Infrastructure Failover Clusters (Vmware and Microsoft)
• Latest Server, Storage, Client and Infrastructure Networking hardware technologies.
• Antivirus Management Systems (i.e. McAfee ePolicy Orchestrator)
• Enterprise Systems Management services, methods and tools (i.e. SCOM, SCCM, SCVMM);

Experience in various areas of Software Engineering including some of the following;

• Email and collaboration services technologies (e.g. MS Exchange and Skype for Business);
• Configuration management practices and tools;

• Knowledge of ITIL IT service management model;
• Experience and applied knowledge of Service Transition