Physician and Community Liaison-FT

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This role collaborates with local executive and physician leadership to support the recruitment and onboarding of physicians in the region. In collaboration with Professional Staff Services and Business Development, this role enhances relationships with both employed and community physicians in the local market.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner's discretion.
 

Education 

Required - High school diploma or equivalent.
Preferred - Bachelor’s degree in healthcare, business or related field.

Work Experience

Required - 8 years of recruitment, marketing, sales or related field experience OR 5 years of experience with a Bachelor’s degree.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Ability to manage projects and processes amid ambiguity.
• Excellent interpersonal and leadership skills and ability to develop relationships and align stakeholders.
• Ability to be self-directed and exercise good judgment in handling difficult situations.
• Provides support / consult with regional leaders to implement their growth plans.
• Serves as liaisons to Professional Staff Services and Business Development.
• Strong interpersonal skills.
• Organizational skills.

Job Duties

• Collaborates with Professional Staff Services to provide a positive candidate experience during recruitment site visit.
• Serves as a community expert to provide advice and assistance to new providers and their families related to all aspects of relocating to the area and assesses the provider's needs and matching them with the appropriate resources (realtors, schools, day care, elder care, religious organizations, organizations for special needs support such as autism and dyslexia etc.).
• Develops and maintains a comprehensive network of multi-industry related employment resources.
• Assists with social events, group trainings, onboarding committee meetings, resident events, and other initiatives such as the introduction/announcement of new physicians at staff meetings, on zoom meetings, and at business events (Ex. Lions Club; East MS Business Development Monthly meeting) around the area.
• Serves as a liaison on behalf of new providers to partner with multiple stakeholders including hospital and payor credentialing, human resources, and local leadership to ensure a positive provider experience and that pre-employment timelines are achieved.
• Works to enhance relationships with organization and community physicians by supporting the organization’s retention efforts through communication of concerns raised by physicians as they relate to hospital operation and physician relationship development.
• Collaborates with internal staff members, including but not limited to medical staff offices, hospital/clinical leadership, marketing, executive leadership, and physician leaders.
• Cultivates relationships with clinicians outside of the Rush Health System to grow business and prevent leakage to competitors.
• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all