SVP, Personal Loans
LendingClubAbout the role
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About the Role
We are looking for a SVP, Personal Loans to own the strategy, growth, and P&L performance of LendingClub’s Personal Loans business - the company’s largest and most mature lending franchise. Reporting to the Chief Lending Officer, you will define and execute the roadmap for profitable growth, operational excellence, and borrower experience innovation acrossthe full lifecycle.
In this role, you will lead a cross-functional organization spanning growth strategy, analytics, planning, product and experience innovation, and customer engagement. You will set the vision for how LendingClub continues to expand its leadership in unsecured consumer lending through differentiated customer value, disciplined execution, and data-driven decisioning.
What You'll Do
Enterprise Leadership
- Lead the Personal Loans business as a general manager with full P&L
- accountability
- Define long-term strategy and growth plans, balancing volume, yield, risk, and
- member value
- Partner with Marketing, Risk, Finance, and Operations to align goals, budgets, and portfolio performance
- Serve as a senior voice in enterprise lending strategy and innovation discussions
Business and Channel Growth
- Oversee all non-marketing loan distribution, including aXiliate and second-look partnerships
- Develop, scale, and optimize distribution partnerships, ensuring strong partner economics and high-quality origination
- Drive continuous improvement in acquisition efficiency, conversion, and customer journey performance across channels
- Build frameworks for evaluating new distribution opportunities and managing channel mix to maximize profitability
Product and Experience Innovation
- Own the borrower journey end-to-end—from application and other through funding, onboarding, servicing, and account management
- Lead a team responsible for continuous optimization of funnel performance, funding efficiency, and customer satisfaction
- Deliver innovation in product design (e.g., pricing, repayment tools, funding options) and engagement experiences
- Partner with Engineering, Credit, and Servicing to launch enhancements that deepen member relationships and improve outcomes
Planning, Forecasting, and Analytics
- Lead issuance and performance planning, including quarterly and monthly forecasting, scenario modeling, and variance management
- Manage the PL Analytics Center of Excellence, ensuring timely insights, dashboards, and KPI reporting across the business
- Translate data-driven insights into actionable strategies for growth, retention, and portfolio quality
- Oversee cross-functional alignment to ensure delivery against plan and proactive course correction
Team Leadership and Development
- Build, inspire, and develop a high-performing team of domain experts across growth, planning, analytics, and product
- Foster a culture of accountability, collaboration, and innovation rooted in LendingClub’s values
- Create a clear organizational rhythm around planning, prioritization, and results measurement
About You
- 15+ years of experience in consumer lending or financial services, including P&L
- ownership and product innovation at scale
- Deep understanding of unsecured lending, credit economics, and customer
- lifecycle management
- Proven track record leading cross-functional teams and driving growth in a regulated, data-driven environment
- Experience with digital acquisition, channel management, and partner ecosystems
- Exceptional analytical skills and fluency in translating complex data into business decisions
- Demonstrated ability to recruit, mentor, and develop senior leaders
- Strong business judgment, integrity, and commitment to responsible finance
- Bachelor's degree or higher in a r
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