Porter Facilities/Custodial Support (Eight Street)

JOB PURPOSE:

The Porter is responsible for maintaining a clean, safe, and orderly environment within the shelter facility. This role includes custodial duties, basic maintenance, and support for day-to-day facility operations. The Porter helps ensure that the shelter remains a welcoming, dignified space for residents and staff by upholding high standards of cleanliness and safety.

ESSENTIAL JOB RESPONSIBILITIES:

• Perform daily cleaning of common areas, restrooms, offices, and resident spaces as assigned.
• Collect and dispose of trash, recycling, and biohazard waste following safety procedures.
• Replenish supplies such as soap, paper products, and cleaning items.
• Sweep, mop, vacuum, and sanitize floors and surfaces.
• Conduct basic maintenance tasks such as replacing light bulbs, unclogging drains, or repairing minor fixtures.
• Picking up litter and debris around the facility exterior.
• Report facility damage, safety hazards, and repair needs to the Facilities Manager or Shelter Manager.
• Assist with set-up and breakdown of furniture, equipment, and supplies for shelter activities or emergencies.
• Support pest control and sanitation efforts to maintain a healthy environment.
• Follow OSHA and shelter safety guidelines for cleaning, chemical use, and equipment handling.
• Maintain safe storage of cleaning and maintenance supplies.
• Assist in emergency preparedness tasks, such as clearing exits and ensuring safety equipment is accessible.
• Interact respectfully with residents, modeling professionalism and compassion.
• Assist staff with facility-related requests to support shelter operations.
• Respond to urgent custodial or maintenance needs promptly.
• Demonstrate safe work habits and observe all applicable worker safety practices, including the use of required personal protective equipment. 
• Operate motorized equipment used for cleaning. 
• Perform laundry services to ensure sanitation and cleanliness of shelter operations.
• Maintain a variety of records as required, such as inventory, checklists, and cleaning inspections.
• Other duties as assigned.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS: 

EDUCATION: High School Diploma or GED required. 

EXPERIENCE: 4 months to 1 year of experience as a custodial/housekeeper/porter. Prior custodial, janitorial, or maintenance experience strongly preferred.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.

LICENSES: Driver’s License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

WORK LOCATION: In Person

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himse