Systems Analyst I

Job Title

Systems Analyst I

Pay Rate Min to Mid Range

$71,820.00 - $86,190.00

Time Type

Full time

Summary

Duties and Responsibilities:

• Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability

• Serves as a subject matter expert in content, processes, and procedures associated with Enterprise Business Systems

• Provides technical support for the configuration and implementation of COTS (Commercial off the Shelf) software applications related to Enterprise Business Systems

• Administers user roles and profiles to ensure appropriate permission assignments

• Ensures software operation by providing support and assisting with the training of Enterprise Business Systems team and client personnel as it relates to Enterprise Business Systems solutions

• Prepares accurate and detailed configuration and functional specification documents

• Acts as a liaison between various business units to elicit, analyze, communicate, and validate business requirements for changes to business processes, policies, and business systems

• Supports the Enterprise Business Systems service line in delivering robust solutions to the enterprise

• Interacts with software, hardware, and/or professional services vendors

• Responsible for effective communication through progress reports, user documentation, and formal presentations to teams and management

• Develops automated process workflow routines focused on automating business processes through the use of deployed applications

• Participates in efforts to evaluate, select, and implement third party software, vendors and/or service providers

• Maintains application infrastructure for primary Enterprise Business Systems applications to ensure high availability to support business use

• Performs other related technology duties and projects as assigned

Minimum Qualifications:

• Graduation from an accredited college or university with a relevant degree, 1-3 years of experience, or an equivalent combination of education and experience

• Knowledge of software configuration; knowledge of Enterprise Business Systems

• Highly skilled in analytical and problem solving; skill with Windows server and desktop operating systems; skilled in implementing and administering Enterprise Business Systems solutions; skill with business systems, software testing, report writing, project management, and/or business analyst

• Ability and willingness to learn new systems and technologies quickly; ability to effectively communicate, both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public

• Demonstrates technological intuitiveness

• Must secure and maintain a favorable background investigation and clearance

• Must clear a pre-employment physical and a pre-employment drug screen test

• Required to be on call 24 hours

• May be required to work more than 40 hours during the workweek

• May be required to work weekends

• This position may need to satisfy the requirement of completing and passing an assessment during the employment process

Preferred Qualifications:

• Experience with ServiceNow

• Experience with cashiering applications

Working Environment and Physical Demands:

• Constantly working in indoor / telework conditions

• Frequently moves items weighing up to 10-15 pounds

• Occasionally moves objects weighing up to 50 pounds

• Occasionally move about the office / telework office

• Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner

• Constantly operates a computer and other office productivity machinery

• Positions self to perform essential functions of the job in an office / telework environment

• Must be able to remain in a stationary position

• Flexibility to achieve performance excellence in a telework arrangement

• Maintains County-issued equipment, software, data and supplies

Working With Bexar County

Bexar County offers employees a competitive salary, retirement, and benefits. Many employee benefits are available to an employee’s spouse/plus one qualifying adult and dep