Manager, Program

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Position Summary:

The Program Manager is a critical role within the RCI Product Development PMO team that is responsible for program management of strategic ship and land projects for Royal Caribbean International. In this role, you will oversee a portfolio of initiatives and will be the single point to report out to Senior Executive-level leadership on the status of each track of work.  You have expert skills in bringing team members together, facilitating large groups, wrangling disparate work tracks across multiple teams and pulling together Executive-level status.  You thrive on big challenges and bring high energy and enthusiasm to make things happen and achieve results.

 

Responsible for overseeing all day-to-day activities of a program and also for keeping a birds-eye view of the individual project operations while managing and mentoring assigned project managers. Consults with all project stakeholders (internal teams and contractors) to gather, analyze, and report data for recommended courses of action. Proactively strategize, lead, plan, and drive activities of the strategic projects to ensure project completion within prescribed time frame and budget. Function as an in-house process driver and enabler of a highly matrixed environment. Projects assigned are typically high priority, high profile, and multi-departmental initiatives for the organization and thus require continuous communication and interaction with the project team and department executives.  Manage all aspects of project planning, tracking, and status reporting.

 

Essential Duties and Responsibilities:

• Manage a broad and complex program consisting of multiple projects of work in support of guest experiences on cruise ships and private island destinations.
• Create and maintain the uber/overall program schedule collecting necessary data points from various project managers and team leads
• Be hub of knowledge for the program portfolio and be able to articulate how and when various projects/tracks will deliver
• Aid in the creation of portfolio level roadmaps that effectively summarize tracks of work, progress, and status for all levels of the organization
• Supports the growth and mentorship of Project Managers and Associate Project Managers supporting his/her portfolio
• Accountable for the day-to-day administrative and reporting details of assigned projects.
• Oversees the delivery of project management methods through a team of professionals, and provides adequate leadership to effectively manage the portfolio of projects.
• Utilizes project management tools and industrial engineering techniques to lead and oversee the maintenance of a portfolio of projects.
• Reviews status reports prepared by project managers, modifies schedules or roadmaps as required. 
• Oversees the coordination of major activities (meetings, workshops, charrettes) to ensure project progresses on schedule and accurately reflects current project status through regular updates of tasks and statuses.
• Tracks progress of owner supply specification, requisition and procurement. Works with Financial Department to track the owner supply bu