Retirement Consultant

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity:

Our Retirement Consultants are the first point of contact for separated from service participants and/or near retirees to service immediate account needs.  Their goal is to identify the most appropriate outcome for the participant (stay in plan, roll to new plan, roll to IRA, cash out) in a FINRA/DOL best interests' environment while providing education and creating awareness of Voya’s retirement assistance programs.

The Contributions You’ll Make:

• Provide differentiated service to separated from service plan participants and those that are nearing retirement through an objective retirement readiness consultation and educational discussion.  Primary clients are within the mass affluent segment of Voya’s DC plan business.
• Ability to identify and educate complex strategies available to plan participants, with a focus on asset retention and/or new sales opportunities, who may be under utilizing the features and benefits available to them within their plan or at Voya.
• Consult, educate, and advise the most appropriate action based on the individual’s retirement needs, wants and wishes.  Once the best solution is identified the incumbent will implement the strategy.
• Service all general transactional needs for inbound callers including investment guidance/advice
• Responsible for individual product and investment recommendations
• Other duties and projects as assigned.

Minimum Knowledge & Experience:

• College Degree OR relevant financial Services experience of 3 - 5 years.
• Licensure will include Series 6, 63, 7, 65/66.
• Identified representative will show strong capability at identifying potential sales opportunities with an eye towards customer retention. 
• Representative should show solid understanding of sales and customer relationship experience, retirement and retirement income planning, full adherence to FINRA/DOL fiduciary standards (including delivery of service against those standards) and will be dedicated to delivering an outstanding customer experience with every customer interaction. 
• Maintains and applies expertise in insurance, securities, investments and related areas in order to provide direction, instruction and guidance to service clients. 
• Full knowledge and understanding of Voya’s retirement and other investment product offerings is required.

Preferred Knowledge & Experience:

• CRPC designation.
• State Insurance License (obtained within first 3 months).

#LI-MG1

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based