Jobs and Careers
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Research Operations Project Manager
Veris InsightsRemote FriendlyRemotefull_timeVerifiedPosted 21 Mar 2025
💰 $80,000/yr
About the role
The Company You’ll Join: It is our mission to create an exceptional firm that betters the world of work. Through granular candidate insights, in-depth employer benchmarking, continuous market pulses, actionable strategies, and recruiting feedback platforms, the team at Veris Insights is advancing the way companies across North America approach recruiting, employer branding, DEI (diversity, equity, and inclusion), and talent management. We work with hundreds of Fortune 1000 organizations to help them solve their hardest talent challenges, and it is our aspiration to be nothing less than the single, unequivocal best partner to every one of these leaders in that pursuit.
The Team You’ll Join: The Research Operations team is a newly established function that will serve as the central hub for executing, standardizing, and optimizing research processes at Veris Insights. This team is responsible for ensuring the integrity and efficiency of the data that fuels our research division, from survey programming to data collection, cleaning, analyzing, and creating reports.
As Research Operations Project Manager, you’ll build this function from the ground up—setting its vision, defining best practices, and driving operational excellence. You’ll ensure research quality and consistency while partnering with other teams to improve processes and data integrity.
Beyond team operations, this role will also play a key part in shaping the development of early-career research professionals at Veris Insights. As the team structure matures, you’ll take ownership of designing a program that provides structured training and mentorship for entry-level researchers.
How You’ll Grow: Leading a new function offers unmatched opportunities for impact and professional development. In this role, you’ll start by establishing and refining Research Operations, ensuring processes are standardized, workflows are efficient, and data quality remains high. Managing this team will strengthen your leadership and mentorship skills, while cross-functional collaboration will deepen your ability to drive strategic initiatives forward.
At Veris Insights, we believe in investing in our people, and as the team evolves, so will your opportunities to take on new challenges, expand your impact, and grow alongside us. With strong performance, this role provides a clear path to Senior Project Manager, where you will take on greater strategic ownership—including designing a structured training curriculum, creating a scalable mentorship framework, and equipping early-career researchers with the foundational skills needed for long-term success through a new Entry Talent Research Program.
The Character: People-First Leadership. You thrive in managing, coaching, and developing talent, creating an environment where they can grow and succeed.Operational Excellence. You take pride in building and improving processes that drive efficiency, consistency, and high-quality research execution.Strong Project Management. Organized and proactive, you manage multiple priorities, ensure projects stay on track, and communicate effectively across teams.Problem Solver. You tackle challenges with a solutions-oriented mindset, ensuring smooth operations and continuous improvement.Detail-Oriented. You uphold high standards of accuracy and consistency in research processes.Adaptable. You embrace change and continuously refine processes as the team evolves.
The Team You’ll Join: The Research Operations team is a newly established function that will serve as the central hub for executing, standardizing, and optimizing research processes at Veris Insights. This team is responsible for ensuring the integrity and efficiency of the data that fuels our research division, from survey programming to data collection, cleaning, analyzing, and creating reports.
As Research Operations Project Manager, you’ll build this function from the ground up—setting its vision, defining best practices, and driving operational excellence. You’ll ensure research quality and consistency while partnering with other teams to improve processes and data integrity.
Beyond team operations, this role will also play a key part in shaping the development of early-career research professionals at Veris Insights. As the team structure matures, you’ll take ownership of designing a program that provides structured training and mentorship for entry-level researchers.
How You’ll Grow: Leading a new function offers unmatched opportunities for impact and professional development. In this role, you’ll start by establishing and refining Research Operations, ensuring processes are standardized, workflows are efficient, and data quality remains high. Managing this team will strengthen your leadership and mentorship skills, while cross-functional collaboration will deepen your ability to drive strategic initiatives forward.
At Veris Insights, we believe in investing in our people, and as the team evolves, so will your opportunities to take on new challenges, expand your impact, and grow alongside us. With strong performance, this role provides a clear path to Senior Project Manager, where you will take on greater strategic ownership—including designing a structured training curriculum, creating a scalable mentorship framework, and equipping early-career researchers with the foundational skills needed for long-term success through a new Entry Talent Research Program.
The Character: People-First Leadership. You thrive in managing, coaching, and developing talent, creating an environment where they can grow and succeed.Operational Excellence. You take pride in building and improving processes that drive efficiency, consistency, and high-quality research execution.Strong Project Management. Organized and proactive, you manage multiple priorities, ensure projects stay on track, and communicate effectively across teams.Problem Solver. You tackle challenges with a solutions-oriented mindset, ensuring smooth operations and continuous improvement.Detail-Oriented. You uphold high standards of accuracy and consistency in research processes.Adaptable. You embrace change and continuously refine processes as the team evolves.
Key Responsibilities: People Management & Mentorship
- Manage and develop a team of analysts and associates, providing ongoing coaching and feedback.
- Foster a structured, high-performance team environment where best practices are consistently followed across all research projects.
- Track team workloads, adjust assignments as needed, and ensure balance across the team.
- Mentor early-career researchers, ensuring they develop strong foundational skills and align with their teams.
Key Responsibilities: Research Operations & Data Quality Assurance
- Establish, refine, and oversee survey programming, data collection, and data cleaning processes to ensure high-quality research execution.
- Act as the go-to resource for associates, troubleshooting survey programming, data management, and dashboard issues.
- Conduct quality assurance reviews of survey data, analysis outputs, and dashboards to ensure accuracy and consistency.
- Monitor and optimize research workflows, ensuring projects are completed efficiently and in alignment with internal standards.
Key Responsibilities: Process Improvement & Cross-Functional Collaboration
- Identify opportunities to improve survey administr
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