Product Owner - (Person360 Technical Delivery Lead)

Company :

Highmark Health

Job Description : 

JOB SUMMARY

We are seeking an experienced technical product owner to lead the technical delivery and stewardship of the current MDM team, evolving into a high functioning Person360 team. In this role, you will establish the initial foundation of an enterprise 360 approach, enabling healthcare to work better for every person. You will be accountable for producing business value though establishing partnerships across various business and technical teams: You will clearly translate the value of every engineering activity into business value. On a daily basis, you will be oversee priority, scope and validation of work that is required to deliver the person-centric data solution. These responsibilities require a deep understanding of legacy MDM systems, emerging best practices and architecture patterns for modernizing these MDM systems and pattern changes, understanding the market direction to deliver confident recommendations and tradeoffs to non-technical audiences, as well as the ability to articulate business strategy and operating models to unlock improved customer experiences and outcomes. To build trust and momentum, you will maintain transparency and alignment with cross functional leaders, managing stakeholder involvement and support to assure the success of the team, product, and customers consuming it.  

ESSENTIAL RESPONSIBILITIES

• Contributes to streamlining the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team.

• Manages, understands and supports prioritized Portfolio and Value Stream work by collaborating with stakeholders such as: Solution Architect, Business Architect, Product Manager and others to breakdown features into user stories. Act as a bridge to connect the product and development teams by translating the product manager's vision into business and functional requirements for the teams.  This will allow the teams to work with a heavy focus on user outcomes.  Key player in solution estimation.

• Maintain a well groomed and prioritized backlog sufficient to support optimal team allocation for multiple (3+) Sprints including acceptance of stories and enforcing definition of ready and definition of done (backlog health).  Recommend resolution paths to domain leadership when/if backlog health becomes insufficient.  

• Responsible for the acceptance of stories as “Done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria

• Collaborate as needed with stakeholders (e.g. Product Management, business leads, etc.) in the creation, maintenance, and communication of the product vision, strategy, and roadmap. Represent the product in team or minor level governance meetings.  Track and provide status to leadership. Perform work necessary with product managers to learn about what problems they are aiming to solve with the product. 

• Collaborate with external vendors to align roadmaps, ensuring delivery execution and scope alignment. Work on cross-functional teams, leveraging agile program and team metrics to drive success. 

• Contributes to the generation of a high-level release plan with the team.  Continually re-prioritizes team's tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes.  Develop and maintain product delivery roadmap. Effectively communicate product release contents and expected product capabilities/behavior to stakeholders.

• Write clearly defined user stories for new product features, issues and future enhancements. Work with the team to define and implement improvement stories that will increase the quality of the program.

• Review, update and sign off on test scripts for both in-track and regression testing, ensuring full coverage of the user stories​.

• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in Business Administration, Marketing, Healthcare Discipline, Information Management, or closely related field

Substitutions

• None

Preferred

• Master's Degree in Business Administration, Marketing, Healthcare Discipline, or Information Management

EXPERIENCE

Required

• 3 years experience in Product Ownership, Strategic Consulting or Design Thinking OR in Product Development & Management, Project/Program Management 

• 3 years experience working with external clients/fos