Technical Video Content Intern, Developer Ecosystem

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Technical Video Content Intern, Developer Ecosystem!

About the job

This position is needed to grow, educate, and engage Twilio's global developer audience through video and media. As a Technical Video Content Intern, you'll combine your passion for technology with storytelling to create shortform video content that helps developers succeed with Twilio's platform. You will spend your summer learning how to structure developer-centric content, improving your coding skills, and gaining hands-on experience with professional video editing. You’ll collaborate closely with our Developer Media team to bring educational, engaging content to life. 

This role involves partnering with a global team to plan, create, and deliver developer content, in partnership with product, brand, as well as marketing teams. The ideal candidate thrives in dynamic environments, aiming to boost customer satisfaction through high-quality, developer focused content.

Responsibilities

In this role, you’ll:

• Ideate, develop, and release a specific short-form video series tailored for social platforms.
• Assist in growing Twilio's developer audience through short-form video that educates and entertains developers on Twilio's platform (Content Creation).
• Develop content concepts, outlines, and scripts for tutorials and explainers (Pre-Production).
• Regularly appear on camera to deliver engaging technical content. 
• Collaborate with subject-matter experts to ensure content is technically accurate and aligned with developer needs. 
• Partner with Brand and Marketing teams to review final edits for clarity and quality. 
• Publish and maintain content across Twilio's developer channels and social platforms (Distribution).
• Use analytics and feedback to learn and continuously improve your storytelling.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Currently enrolled in an accredited university as a Junior or Senior, preferably studying Computer Science, Communications, Film, or a related field.
• Basic understanding of how to create and edit short-form content (TikTok, Reels, Shorts). 
• Foundational knowledge of web-based technologies, including but not limited to APIs, and HTTP methods/requests. 
• Proficiency in at least one programming language of your choice. 
• Strong developer empathy and the ability to explain technical concepts clearly. 
• Strong collaboration and project management skills with the ability to meet deadlines.

Desired:

• Basic hands-on experience with video editing tools (e.g., Premiere Pro, Final Cut, DaVinci Resolve, CapCut, or similar).
• Familiarity with tools for screen capture, livestreams, or recordings.
• Experience working with Airtable or similar tools for content planning and production workflows.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a reti