Senior Program Manager, SCADA West

Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference-in a safe, inclusive, and supportive environment.

Summary:

Manages the SCADA West system and directly oversees the SCADA West system installation, operation and maintenance. Required to be part of an on-call rotation for emergencies twenty-four (24) hours a day, seven (7) days a week.

Posting Period: 6/16/2026 to 6/30/2026
Location: Marlborough, MA
Salary: $118,923.84 - $165,499.82 Annually $2,287.00 - $3,201.92 Weekly
Work Schedule: Monday - Friday 7:00am - 3:00pm

Key Responsibilities

• Manages corrective, preventive and predictive maintenance on all SCADA West systems and electrical, electronic, mechanical and pneumatic equipment used in control, measurement and recording of water flow and pressure, treatment and real time water quality monitoring at SCADA West sites.
• Manages the operation of all SCADA computer and networking equipment, including all servers, clients, switches, and other equipment necessary to operate the SCADA network. Ensures that all applications are kept current and under appropriate support agreements.
• Manages the programming of all SCADA West Programmable Logic Controllers, and ensures that all applications are kept current and under appropriate support agreements
• Manages SCADA system development including assessment of operator needs, development of standards, deployment of new systems and upgrading of existing systems as appropriate.
• Manages the assessment of SCADA system cybersecurity risks and the testing and implementation of protective measures.
• Participates in capital project design, construction and start-up to ensure adherence to standards and effective integration of new SCADA controlled facilities into the overall SCADA system.
• Works towards harmonious personnel relations and positive staff morale. Performs performance reviews, investigates employee complaints, addresses employee conflicts, initiates disciplinary actions and identifies and proposes organizational changes to address changing needs.
• Identifies training needs and implements appropriate in-house or consultant-led training programs.
• Manages program budget. Assesses resources needed to effectively manage unit, prepares budget requests and in-depth justification, explains budget variances and controls unit spending to ensure overall budget compliance.
• Monitors, reports and works to continually improve staff productivity through staff skills development, strategic planning, standard operating procedures (SOPs) improvements and research and implementation of technology advances.
• Ensures that the unit's SOPs effectively communicate the unit's proper operating procedures and are being utilized by staff. Develops, documents and continually evaluates effectiveness of the SOPs and facility manuals. Ensures that all staff is properly trained.
• Ensures that all staff is familiar with, has been trained on and is utilizing MWRA Safety Policies and Procedures.
• Performs related duties as required.

Required Qualifications

• A Bachelor of Science degree in Electronic / Electrical Engineering or a related field; and
• At least seven (7) years of experience with process control systems,
• Including at least four (4) years in a supervisory position; and
• At least five (5) years of demonstrated experience in SCADA systems including operations, maintenance, design, installation and start-up; and
• At least three (3) years of experience in data transmission via radio, microwave and telephone data lines; or
• Any equivalent combination of education and experience.
• A valid Driver's License required.
• Security certification such as CISSP or GIAC required within six (6) months of employment.
• A valid Massachusetts Grade 4D Water Distribution Operator license, or a Grade 2T Water Treatment Operator license, or a Grade 4 Wastewater Treatment Plant Operator license or a NEWEA Grade IV Wastewater Collections System Operator