Retail Operations Manager

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

 

Join Nespresso as a Boutique Operations Manager, where you will play a pivotal role in ensuring the seamless operation of our retail boutique. You will oversee daily store functions, manage inventory, and uphold safety and compliance standards, all aimed at enhancing both employee and customer experiences. This position requires a proactive leader who can effectively guide the back-of-house team while also supporting front-of-house operations. If you are passionate about delivering exceptional service and improving operational efficiency, we invite you to apply.

 

 

WHAT’S IN IT FOR YOU:

 

• Competitive Pay: Enjoy competitive pay along with quarterly bonuses for achieving team sales and service goals.
• Growth and Development: At Nespresso, you can build a career that aligns with who you are. Benefit from excellent training programs that empower you to take ownership of your career journey.
• Caring Culture: Nespresso is known for a culture that inspires you to be, feel, and do your best. We offer a supportive and collaborative team environment, making working with us feel like a fresh cup of coffee – warm, welcoming, and revitalizing.
• Purposeful Work: As a B Corp, we view coffee as a force for good. Enjoy work that makes a positive impact on people and the planet.

 

WHAT WE OFFER:

 

Nespresso offers retail employees performance-based incentives and a comprehensive total rewards package, including:

• A free Nespresso machine and coffee product allowance
• 401k with company match
• Educational reimbursement
• Health and mental wellness programs
• DE&I resource groups
• Commuter benefits
• Pet adoption reimbursement
• Employee recognition program
• Discounts at over 2,000 companies

 

(Incentives and/or benefit packages may vary depending on the position.)

 

The approximate pay range for this position is $50,000 - $55,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

 

WHAT YOU WILL BE DOING:

 

• Operations and Inventory Management:  Partner with the Boutique