Technical Publications Administrative Associate

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Job Description:

Job Grade: 007

Days: Monday - Friday

Hours: 7:30am - 3:30pm

Job Summary:

This is not a remote position, and you must live within the geographic area of Louisville, KY to report to office.

Provide high-level administrative support for management and 2727 employees in the Technical Publications department. Assist in facilitation of the manual change requests by processing incoming requests and performing audits of the interface process. Download and log incoming revisions to technical manuals and notify group of availability. Track cost of revision services and process department invoices. Perform general administrative support for department, including managing reference libraries, department ATM, SharePoint page, supplies/equipment, and other department needs. Will also be asked to assist in the review of manual submissions and compliance related items.

Monitor incoming manual change request notifications and process or forward accordingly. Review AMRFC interface results against requirements to ensure compliance with regulatory commitments. Download new revisions of OEM technical manuals, notify appropriate personnel, and maintain library of archived reference documents. Maintain and revise department ATM based on requests received by supervisors. Process invoices and payments and maintain records of costs incurred for documentation and revision services. Complete various audits as directed by supervisors. Grant user access requests to manual systems. Perform basic administrative support for department, including phone and email communications, maintenance of department equipment, procurement of needed supplies and resources, maintenance of department SharePoint site, mail processing, and other tasks as directed.

Responsibilities:

• Performs general office duties (e.g., answers telephone, completes data entry, filing, etc.).
• Prepares reports/presentations using Microsoft Word or Excel.
• Prepares and/or coordinates information for internal use and distribution.
• Grants user access to manual systems.
• Posts manual revisions to document management system.
• Reviews manual change request submissions for completeness.
• Submit manual revisions to the FAA for approval.
• Other responsibilities as assigned.

Required Skills:

• Effective oral/written communication, problem solving, basic research, and time management skills.
• Proficiency in Microsoft Office (Word, Excel, and Outlook).
• Proficiency in Abode Acrobat.
• Accurate and rapid data entry.

Preferred Skills:

• Minimum of six months' office support experience.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.