Manager of Employee Relations- HR

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Department: Human Resources
Shift/schedule: Full Time (Salaried)

GENERAL SUMMARY

Works under the supervision of the Operations Manager of People Experience. The Manager of Employee Relations is responsible for providing guidance and counsel to leaders and employees on a wide variety of employee relations and management issues. Serves as the first point of contact for employees and leaders for employee relations matters. Investigates complaints that are related to Employee Relations and coordinates the grievance process. Performs other duties as assigned.

QUALIFICATIONS

Education:

• High School Diploma or successful completion of an equivalent High School Exam required.
• Bachelor's Degree or equivalent experience required.
• Courses in Human Resources Administration preferred.

Licensure:

• Human Resources Certification (i.e. PHR, SPHR, SHRM-CP or SHRM-SCP) preferred.

Experience:

• Knowledge of federal and state regulations (i.e. ADA, Title VII, FMLA) required.
• Two years of employee relations experience required.

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 

1. Serves as the first point of contact for employees and leaders for employee relations matters.
2. Counsels, clarifies, assists, and educates employees and leaders on Human Resources policies and procedures, and participates in policy administration.
3. Investigates employee relations issues such as employee complaints and makes recommendations.
4. Monitors Corrective Actions in the Performance Manager system, manages language used in corrective actions and the approval process.
5. Facilitates grievance process. Trains leaders on the grievance process and maintains grievance data and monitors employee relations trends.
6. Responds to unemployment inquiries and participates in unemployment hearings and provides reporting on unemployment claims.
7. Develops and administers training on employee relations issues, and policies and procedures.
8. Coordinates and develops corporate reward and recognition programs to promote a satisfied and engaged workforce.
9. Responsible for overall communication related to recognition and/or Employee Relations materials.
10. Develops and educates leaders and staff regarding policies and procedures related to Employee Relations matters.
11. Stays current on city, state and federal employment laws and recommends policy updates to the Human Resources policies and procedures when necessary.
12. Coordinates and manages HR related events and ensures timely completion.
13. Coordinates Employee Opinion Survey process.
14. Coordinates Employee Recognition activities. 
15. Keeps Administrative Director of Human Resources updated on all Employee Relations related issues.
16. Performs other duties as assigned.

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Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.