Senior Analyst - Interchange Programs and Processing Implementations

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Global Interchange & Pricing – Systems team is responsible for managing the technical strategy, solutions, enablement, and maintenance of interchange fee assessment logic and programs for Visa's business globally. This individual contributor role serves as a liaison between Interchange Strategy teams and internal development teams. The role involves working on projects of low to medium complexity and coordinating the implementation of strategic interchange programs with other Visa teams and external stakeholders to ensure proper execution. The individual will develop and apply knowledge of Visa systems and processing systems to drive projects to completion.

This role requires taking a broad perspective to identify innovative solutions and recommend Visa interchange program configurations and internal interchange processing logic enhancements to meet interchange fee program needs and successfully drive projects to completion. The ideal candidate will be highly detail-oriented, ideally with a background in Visa transaction processing coupled with operational experience. This person will think strategically and holistically about the business, be capable of identifying and resolving issues, and excel at quickly grasping and clearly communicating complex topics. They must be able to successfully work on several activities simultaneously and be a proven self-starte

Essential Functions:

• Build and enhance positive working relationships with key stakeholders and internal staff
• Understand business needs and priorities to help the team develop solutions and recommendations
• Work with direct manager to understand needed strategies and achieve results by translating business needs into specific action plans
• Support the identification and necessary Visa processing systems enhancements to successfully support Visa interchange fee programs and processing capabilities
• Manage assignments that are diverse in scope, and search out appropriate courses of action
• Gain Subject Matter Expertise (SME) of Visa internal systems processing capabilities and services through training, work experience and self-study
• Stay abreast of new rules, products and services, and industry and technology trends in support of Visa strategic goals and Client initiatives
• Use processing, technology, and business knowledge to assist stakeholders (internal and external) with inquiries related to interchange processing and fee programs
• Identify and analyze interchange processing issues with and client impacts, consistently communicate situational status and resolution
• Effectively collaborate with cross-functional local and global teams
• Maintain group databases, group forms/templates and internal process flows 
• Maintain team training material
• Effectively collaborate with cross-functional local and global teams
• Independent decision making with an eye on client and team collaboration is required daily which includes delivering recommendations to all levels of stakeholders
• Support Global Interchange and Pricing Team development needs
• Define business requirements for new interchange programs or enhancements to existing programs
  • Analyze business need and formulate implementation solutions.
  • Coordinate with internal and external stakeholder to ensure delivery on commitments
  • Set priorities, influence others, and manage stakeholder expectations 
  • Review technical designs, testing documents and user acceptance logs to ensure business requirements are met
• Support Merchant Specific interchange programs enablement
  • Prepare and distribute interchange program implementation guides and instructions to strategic partners and their acquirers
  • Manage registration, configuration, and ongoing support required to enable Merchant Fee Programs
  • Manage registration, configuration, and ongoing support required to enable Visa Strategic Partner interchange programs
• Support post implementation validation activities to ensure expected interchange fee assessment is applied.
• Review Clients communications containing interchange fee programs related information.
• Suppor