Clinical Consultant, Xper IM- Enterprise Informatics (US-Remote)

Job Title

Clinical Consultant, Xper IM- Enterprise Informatics (US-Remote)

Job Description

Clinical Consultant (Xper IM)

Support the Xper IM Clinical Education (Cardiac Cath Lab/Interventional Radiology) Training Team for NA* by providing basic through intermediate application training in hospitals and clinics throughout the zone.  You will conduct workflow analyses on customer sites and make recommendations to the customer for changes to their workflow in anticipation of the system. You will serve in a consultative role, regarding all clinical decisions throughout the implementation project.

Your role:

• Serving in a consultative role with the customer throughout the implementation, to provide for a smooth, effective and successful implementation of the product in the customer environment
• Providing clinical training courses for customers and/or employees, in the use of complex situations for multiple products, while developing specifications for content of courses
• Identifying potential issues at customer sites and investigating customer issues by working closely with Technical Support service personnel. Reviewing feedback from customers, compiling and analyzing support data and recommend procedural and training changes as appropriate
• Preparing weekly reports for administration on all aspects of the applications training operations
• Attending seminars and training sessions necessary to maintain the appropriate level of professional competence. Maintain a high level of professionalism when addressing the customer
• Traveling up to 85% by car and air, to customer sites in United States, Canada and Puerto Rico

You're the right fit if:

• Bachelor’s Degree in Health Science, Business Administration, or Biomedical Engineering or equivalent
• Required: Advanced certification in at least one of the following:  Cardiovascular interventional radiology (CV), Cardiac Interventional Radiography (CI), Vascular interventional radiography (VI):  We will also accept candidates who are RTs with a registry with CCI in RCIS or RCES.(Must have one of the above to be considered)
• 3+ years of clinical experience in the assigned modality or two years of experience in a field applications role (Cath or IR) and 1+ year as a trainer or analyst for clinical software preferred
• Ability to diagnose complex customer issues and drive for resolution cross-functionally
• Extensive overnight travel required (80%) throughout the Zone. Some weekend travel and international travel is also required
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.  

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field role

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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Philips Transparency Details

The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $83,