HR Intern - Process Improvement (AI and Automation Focus)

In Some Jobs You Take Orders. In This One, You Write History. 

Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health. 

We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth.

 Are you ready for this exciting challenge? 

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The First Databank (FDB) is currently seeking an HR Intern - Process Improvement (AI and Automation Focus) in the People & Culture department. 

We are seeking a detail-oriented and innovative individual to support process improvement initiatives within the Human Resources function, with a focus on leveraging AI and automation.

This role is ideal for someone interested in the intersection of HR, operations, and emerging technologies, and offers hands-on experience improving HR processes such as recruiting, onboarding, employee support, and data management.

Position will be based out of South San Francisco, CA office.

Responsibilities:

• Assist in mapping and documenting current HR processes (e.g., recruiting, onboarding, employee lifecycle).

• Identify inefficiencies, manual tasks, and opportunities for automation.

• Research and evaluate AI tools to enhance HR processes (e.g., resume screening, chatbots, document automation).

• Assist in building simple AI-enabled solutions (e.g., templates, prompts, automated workflows).

• Analyze HR data to identify trends and improvement opportunities.

• Develop user guides for new AI-enabled tools and workflows.

• Gather feedback from stakeholders and suggest improvements.

Required Skills:

• Interest in operations, process improvement, and emerging technologies 

• Proficiency in Microsoft Excel or Google Sheets 

• Strong communication and interpersonal skills

• Strong organizational and analytical skills

Required Experience:

• Currently pursuing a Bachelor’s degree 

• Exposure to AI tools (e.g., ChatGPT, Microsoft Copilot)

• Familiarity with HR systems (e.g., Workday, Greenhouse, ADP) is preferred

• Basic understanding of automation tools (e.g., Power Automate, Zapier) is preferred

• Experience with data visualization tools (e.g., Power BI, Tableau) is preferred

• Knowledge of process improvement concepts (Lean, Six Sigma) is preferred

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About FDB:

FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or foll