Sr. Manager, Creative and Marketing Ops

About Lovesac

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered right-to-your-door-able, allowing our customers to live the life they want to live. 

Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same – to create truly adaptable, comfortable furniture that can be with you for life.

About our Culture

At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Above all else, we’re driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. It’s about success, of course, but it’s also about making a positive impact on everyone our business touches.  

About the Role
The Senior Manager of Creative & Marketing Operations is responsible for driving operational excellence across the creative and marketing organization. This role ensures that creative workflows, campaign processes, and marketing initiatives are strategically planned, efficiently executed, and aligned with business priorities. The ideal candidate blends strategic thinking with operational rigor, enabling the marketing and creative teams to deliver impactful campaigns that elevate the brand, accelerate growth, and enhance the customer experience across all retail and digital channels.

This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT.  

Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.

What You’ll Do

• Lead the day-to-day operations of creative and marketing project management, ensuring seamless execution across annual planning, seasonal campaigns, and content production.
• Oversee project intake, prioritization, resource allocation, and timelines to ensure marketing initiatives are delivered on time and on budget.
• Partner with creative, brand, digital, and merchandising teams to translate business goals into actionable project plans and deliverables.
• Own and optimize marketing workflow systems, tools, and processes to increase efficiency and transparency across teams.
• Manage creative briefing and review processes, ensuring alignment between marketing strategy, creative execution, and brand standards.
• Serve as a central hub for cross-functional communication — facilitating collaboration between creative, e-commerce, media, and retail marketing teams.
• Monitor capacity planning and resourcing to balance workloads and maintain creative quality.
• Track, report, and analyze campaign performance, productivity metrics, and operational KPIs to inform continuous improvement.
• Manage relationships with external agencies, freelancers, and production partners to ensure quality and efficiency.
• Lead and develop a team of project managers and production coordinators, fostering a culture of accountability, collaboration, and innovation.
• Perform any other reasonable duties for this role as requested by management.    

Who you Are:

Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters 
Table-Stake Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric
Core Competencies: Builds Customer Centricity, Drives Remark-able Results, Collaborates Effectively, Makes Good Decisions, Demonstrates Self-Awareness