Client Success Manager - Agency Activation (P4579)

<div class="content-intro"><p><strong>84.51° Overview:</strong></p> <p>84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.</p> <p>Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.</p> <p><em>84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.</em></p> <p>Join us at 84.51°!</p> <p>__________________________________________________________</p> <p>&nbsp;</p></div><p><strong>AGENCY CLIENT SUCCESS ASSOCIATE, ACTIVATION (G1)</strong></p> <p><strong>NEW YORK</strong></p> <p><strong>SUMMARY</strong></p> <p>The Agency Client Success Associate, Activation will play a critical role in executing media campaigns across Non-Endemic, Alcohol Beverage, and Pharma verticals. This role is responsible for translating client strategy into flawless campaign activation, optimization, and delivery across onsite, offsite, and in-store channels.</p> <p>You will partner closely with Agency Client Partnerships Executives, Sales, and cross-functional teams to ensure campaigns are executed with precision, meet regulatory requirements where applicable, and deliver against client objectives.</p> <p>This role requires strong activation expertise, attention to detail, and the ability to operate at speed across a high volume of campaigns, while maintaining a high bar for quality and client experience.</p> <p>&nbsp;</p> <p><strong>RESPONSIBILITIES</strong></p> <ul> <li>Campaign Activation &amp; Execution</li> <ul> <li>Own end-to-end campaign activation across Non-Endemic, Alc-Bev, and Pharma campaigns, ensuring accuracy, compliance, and timeliness</li> <li>Translate client strategy and briefs into executable campaign setups across KPM platforms and partners</li> <li>Manage campaign intake, QA, trafficking, and launch readiness</li> </ul> <li>Pacing, Optimization &amp; Performance</li> <ul> <li>Monitor campaign pacing and performance; proactively identify risks and optimization opportunities</li> <li>Partner with Client Partnerships Executives and Sales to ensure campaigns deliver against KPIs and client expectations</li> <li>Support delivery of clear, actionable performance