Senior Software Engineer

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience (CXP) team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work. 

We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base.  Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, “Azure the safest and most reliable Cloud”. 

Azure Site Reliability Engineering (SRE) teams strive to improve reliability fundamentals via software engineering, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products. 

We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren’t afraid to learn all the time and embrace mistakes as they continuously improve both our services and themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us!  

Every day, our customers stake their business and reputation on our cloud. You can help Azure CXP provide our customers with the world-class cloud services they need to succeed. 

We are looking for Senior Software Engineer to join our team. This role supports flexible work from home with occasional in-office meetings. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

• Extract and transform disparate data into actionable insights that will drive business decisions. Applying industry best practice transformation and modeling techniques – validating the output to ensure reliable and accurate results for consumption by downstream data teams, and end users. 
• Drive development projects to evolve our platform and operations, leveraging the newest Microsoft technologies available to us. 
• Contribute to the success of Azure Data by trying out and testing new products and features, contributing to the design of major feature enhancements, and dedicating time to provide direct feedback to the Product Group. 
• Work directly with business stakeholders to refine requirements, iterate and finalize design, deliver working proofs of concept, and develop final data solution. 
• Collaborate with your peers and maintain flexibility on domain ownership as business priorities