Sr. Manager of DIBs Programs & Communities

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

Upwork’s Diversity, Inclusion and Belonging (DIBs) team has driven sustainable results since its founding in 2019: doubling Black employee representation, increasing team member confidence in our corporate DIBs commitments and boosting engagement and connectedness for team members from marginalized communities. This role is the right fit for someone who is energized by skill building at scale, shepherding communities of practice and mobilizing collective action.

Your Responsibilities:

Build Internal Movements

• Build and implement a roadmap for UPstanders, our internal DIBs Ambassador Program
• Design and operationalize a connectedness strategy to shepherd the impact of our Upwork Belonging Communities (UBCs)
• Enable, support and reward UBC Sponsors & Leads 

Scale Program Development & Delivery

• Scale and nurture GlowUP and Our Place, our flagship community-building programs for leaders of color and our most senior Black women
• Sustain impact of external professional development programs for employees from marginalized communities
• Design, develop, facilitate and evaluate workshops, keynotes and forums on belonging, psychological safety and inclusion habits, in partnership with HRBPs and L&D
• Contribute to internal DIBs communications in collaboration with Internal Communications 
• Participate in external DIBs-related events and advisory groups to understand trends and opportunities for Upwork

What it takes to catch our eye:

• Experience as a DEI learning or program specialist 
• Experience mobilizing communities 
• Demonstrated ability to develop trust and confidence with learners of all backgrounds 
• Experience in project/program management
• Passion for both strategy building and being in the weeds of tactics and operations
• Ability to toggle between deep independent work and highly collaborative consensus building and implementation
• Experience leveraging talent data and insights to build cumulative DEI learning paths, plans and tracks to build knowledge and skills over time. You have also built DEI learning offsites and experiences.
• Strong facilitation skills, ease training large groups (150+), impulse to make space to answer thoughtful questions from learners and cultivate “aha” moments.
• Experience designing training rollout plans and partnering with vendors to develop and deliver DEI training.

QUESTIONS TO ANSWER - What are the top 3 necessary requirements for this job? What skills MUST this person have in order to be successful in this job?

The annual base salary for this position in California and Washington ranges from $158,000 - $[175,000. The range displayed reflects the minimum and maximum salary for this position in California and Washington, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Come change how the world works.

 

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals.  While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 19 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees. 

At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.

We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid t