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Patient Service Rep
Advocate Aurora HealthUnited Statesfull_timeVerifiedPosted 23 Jul 2026
💰 $60,000/yr($40,000/yr – $60,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Mon 8:30am-5:00pm (Oshkosh 855 Westhaven)
Tues 7:15am-4:00pm (Jackson St location)
Wed OFF
Thurs 7:15am-4:00pm (Jackson St location)
Fri 8:00am-4:00pm (Oshkosh 855 Westhaven)
Pay Range:
$19.80 - $29.70Major Responsibilities:- Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.
- Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.
- Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.
- Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate.
- Ensures insurance and patient information obtained is complete and accurate, applying acqu
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