Department:

Hospital Patient Billing

Shift:

Primarily Days (United States of America)

Employee Type:

Regular

Per Diem Type (if applicable):

Minimum Pay Range:

$26.10 - $32.62

Job Description:

*** Hybrid Remote - Must be within 60-mile radius of Placerville, CA ***

POSITION SUMMARY

The Financial Counselor coordinates the financial aspects of the patient’s services, including pre- admission, discharge, and post service. Acts as a financial advisor and assists patients to identify and seek alternative financial resources, establish contracts or obtain payment for services rendered. Investigates, documents, and tracks patient/guarantor concerns or complaints working with departments, administration to provide the utmost patient satisfaction.

POSITION QUALIFICATIONS

Education/Licensure/Certification:

• n/a

Knowledge:

• A minimum of one year of related work experience in a hospital business office strongly preferred.

• Working knowledge of ICD.9, CPT & HCPCS coding preferred. 

• Previous PC, insurance billing software and collections in a caregiver setting experience preferred.

• Working knowledge of workers compensation, CHDP, CMSP, Medi-Cal, MEDICARE, HMO, capitation, PACT, BCDEP and COBRA preferred. 

• Knowledge of federal, state and third-party billing regulations preferred.

• Knowledge of Medical Terminology strongly preferred.

Skills:

• Must have outstanding customer service skills and superior communication abilities in order to assist customer both effectively and tactfully

• Data entry and 10-key skill required 

• Ability to organize/prioritize workload is required