Business/Data Analyst

Company Description:

Harris Recording Solutions (HRS) is a business unit of Harris Computer Systems. We provide a comprehensive suite of innovative software designed for County Clerks, County Recorders, and County and Municipal Courts. Our solutions help customers realize substantial cost savings and generate additional revenues. We are committed to delivering technology solutions that drive process improvement, cost management, and customer satisfaction.

Role Description:

We are seeking a highly versatile Business Analyst to join our lean, high-performing team. This role is not a traditional siloed BA position—our size and market demands require a professional who is comfortable wearing multiple hats. The ideal candidate thrives in dynamic environments, demonstrates ownership, and is eager to contribute across Business Analysis, Project Management, Data Conversion, and Sales Support (demos) areas.

This is a hands-on role that requires analytical rigor, strong communication, and the willingness to roll up your sleeves—whether leading a cross-functional project meeting, mapping data for a migration, or showcasing our product in a demo.

For the right individual, we would consider remote work and/or hybrid.

Key Responsibilities:

Business Analysis (BA)

• Gather, document, and validate business requirements through interviews, workshops, and process analysis.
• Translate business needs into functional and technical specifications for development teams.
• Collaborate with developers, QA, PMs, and stakeholders to ensure clear scope and alignment.
• Assist in defining project objectives, costs, and deliverables.
• Create and maintain business/technical documentation.
• Participate in change management, training, and adoption activities.
• Monitor post-implementation performance and collect feedback for continuous improvement.
• Champion the use of AI for efficiencies in requirements gathering, documentation, and analysis.

Data Conversion

• Design, test, and execute ETL (extract, transform, load) processes for data migrations.
• Apply strong SQL and scripting skills (e.g., PowerShell) for data manipulation.
• Map legacy system data to new application formats with precision.
• Perform data cleansing, validation, and normalization to ensure migration quality.
• Document conversion logic, mappings, counts, and processes.
• Troubleshoot and resolve data discrepancies quickly.
• Recommend and implement automation and AI-driven improvements for conversion processes.

Project Management (PM)

• Coordinate and lead cross-functional project teams, ensuring alignment with goals and timelines.
• Track progress against milestones and deadlines, escalating risks when needed.
• Prepare and deliver project status reports, presentations, and documentation.
• Facilitate effective communication between stakeholders, sponsors, and technical teams.
• Identify, assess, and mitigate project risks and issues.
• Manage third-party vendor and contractor relationships.
• Leverage AI tools and automation to drive efficiency in project tracking and reporting.

Sales & Customer Support

• Support the sales team by conducting product demonstrations as needed.
• Serve as a knowledgeable point of contact for prospective clients on solution capabilities.
• Contribute to proposals, RFP responses, and client workshops when required.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience).
• Strong project management skills
• Proficiency in SQL
• Excellent written and verbal communication skills—able to engage both technical and non-technical audiences.
• Comfortable presenting and demoing software to clients.
• Curious, adaptable, and proactive with a willingness to step outside traditional BA responsibilities.
• Experience leveraging AI tools for analysis, reporting, or automation is a strong plus.
• Nice to have:  Familiarity with local government operations or enterprise software (preferred).

Why Join Us?

• Opportunity to make a direct impact in a entrepreneurial environment.
• Exposure to all facets of the business—technology, operations, customer success, and sales.
• Work in a company serving the county government sector, where technology directly improves public services.