Operations Engineer-Sports Illustrated Resort- Chicago

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Description

Job Summary 

The Operating Engineer performs all general facility maintenance under minimum supervision in a manner which insures the preservation of optimum quality and efficient production.   Perform service requests and repairs as directed. Perform maintenance work for make-ready units as directed. Clean and inspect all common areas and building systems and report deficiencies to supervisor(s). Adhere to the company’s safety programs.  

Essential Job Responsibilities 

Responsibilities include, but are not limited to: 

Maintain facility systems such as HVAC, electrical, plumbing: Monitor and repair HVAC system for the entire facility. Perform plumbing maintenance such as pipes, drains, faucets, disposals, showers and Jacuzzi tubs using methods that include soldering, brazing silver, PVC, CPVC and fittings. Reset/replace breakers, ballast and other electrical fixtures including switches and sockets; prevent and trouble shoot possible electric hazards. Monitor and repair the water (boiler) system in living units and facilities to ensure adequate hot water supply for guests, customers and employees. (40% time) 

Perform preventative maintenance of all aspects of units, common areas and grounds as required: Responsible for preventive maintenance programs on all systems such as HVAC, boilers, pool certification etc. Perform the “RPM” (Room Preventative Maintenance) process as outlined in the Maintenance Departmental Operating Procedures.  This includes performing a detailed and in depth inspection of all aspects of the guest room/unit as compared to the Blitz process.  Will perform basic to advanced repairs on all deficiencies found in the interior of the unit to bring the unit back to “like new” condition. (30% time) 

Applies job skills and company policies and procedures to complete a wide range of difficult tasks including: Completes assigned work orders for repair within assigned time frame including responding to guest needs to repair and/or resolve room maintenance requests. Delivers a great guest experience using Hospitality with Heart service standards.  (20% time) 

Assist the Maintenance Department and performs other duties as needed: (10% time) 

Travel Requirements 

N/A 

Minimum Requirements and Qualifications 

Education 

• High school diploma or equivalent  

• Technical College / School certification required 

Training requirements  

• Facility systems training such as HVAC, electrical or plumbing repair 

• EPA certification (Preferred)  

Knowledge and skills  

• Ability to communicate effectively with employees, guests and owners 

• Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair. 

• Competent skills regarding the operation of sophisticated equipment in the repair of air conditioning and refrigeration systems. 

• Must be able to work independently and with minimal supervision. 

• Ability to demonstrate good judgment when dealing with guests and staff members 

• Ability to work independently and follow instructions 

• Ability to operate Apple/Android devices read/write in apps for reporting purposes. 

• Knowledge of Fire Systems 

• Ability to lift 50 Lbs. while interacting with stock, parts and moving appliances 

Technical Skills 

• Certified HVAC (EPA Certification preferred), plumbing and electrical skills required 

• Working knowledge of appliance repairs 

• Ability to utilize power tools 

Job experience  

• 3+ years HVAC, plumbing, electrical, appliance repair and general maintenance experience 

Unless there is a legal requirement, experience will be accepted for the education requirement. 

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