Animal Services Officer

Posting number: 26-00118

Department: Animal Services

Division: Animal Services Administration

Job classification: Animal Services Officer

Posting type: Open

Categories: Animal Control, Animal Services

Summary

This requisition expires on July 31, 2026, but may close earlier if the position is filled prior to the expiration date.

Under general supervision, is responsible for providing the control, health, safety, and the humane euthanasia of animals. Monitor and observe animals for signs of aggression, illness and provides customer support as needed.

Examples of duties

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
 
DUTIES

• Provide a safe and sanitary environment for the temporary housing of animals by cleaning, sanitizing and maintaining animal cages, kennels, pens and runs and ensure all are in good working condition and safe for habitation.
• Provide food, water and proper care for all shelter animals by adhering to schedules and protocols within departmental policy.
• Provide excellent customer service to citizens, volunteers, and internal customers in person and over the phone.
• Communicate with co-workers, Veterinary Technicians, Animal Services Supervisor, Animal Services Manager when there is an animal medical concern.
• Perform humane euthanasia of animals and document required records regarding animals and drugs; properly disposing of deceased animals and properly safeguarding euthanasia drugs and supplies.
• Create and maintain animal profile information in shelter software; record and complete screening of animals for current disposition and updates animal profiles.
• Prepare animals for rabies testing.
• Provide general care and feeding of animals; assist with administering medication and vaccinations to animals; exercise animals in designated areas.
• Evaluate temperament, health, and general adoptability of animals to ensure a safe and lasting adoption.
• Maintain regular and punctual on-site attendance

SUPERVISORY/BUDGET RESPONSIBILITIES 

• None. 

OTHER DUTIES 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS 

• High School diploma or equivalent; and,
• Must have or obtain a valid Euthanasia certification from within six (6) months of employment; and,
• Must possess or obtain a valid Basic Animal Control Officer certification from within six (6) months of employment;

OR                                                                                                                                           

• Any combination of related education and experience that will result in a candidate successfully performing the essential functions of the job.

 
REQUIRED SKILLS/ABILITIES 
An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully: 

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations. 
• Skill in basic problem solving; identifying problems and reviewing related information to develop, evaluate options, and implement solutions.  
• Skill at the entry level, working with applicable Microsoft Office 365 products, and other software systems to complete work.  
• Skill in providing exceptional service to internal and external customers.  
• Skill in interpersonal relationships, including using tact, patience, and courtesy.  
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience. 
• Ability to establish and maintain effective interpersonal relationships. 
• Ability to handle records and complex situations of a confidential nature.  
• Ability to handle difficult and stressful situations with professional composure and confidentiality.  
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.  

CONDITIONS OF EMPLOYMENT

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liabil