Assistant Manager Regional Facilities Maintenance - OAK

Department:

Facilities

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Assistant Manager Regional Facilities Maintenance in Oakland, CA (OAK) plays a vital Leadership role in ensuring the safety, functionality, and efficiency of Southwest Airlines’ airport facilities across multiple locations. This position oversees a wide range of operational systems—including HVAC, plumbing, electrical, jet bridges, janitorial services, lease agreements, and safety protocols—while managing a Team of skilled AMFA Technicians and supporting Corporate Facilities Project Managers. With responsibility for coordinating and completing work orders through our Computerized Maintenance Management System (CMMS), this role demands a strong grasp of various trades, excellent organizational skills, and the ability to adapt quickly to evolving operational needs. This role delivers is an integral partner to our Airport Team, helps to solve complex problems with agility, and fosters a culture of continuous improvement. This is a unique opportunity to shape the future of our facilities operations while building a rewarding career.

Additional details

• his role is offered as a regional workplace position and Employees must work in the region they support. This could require working from a mix of on-site Company facilities and remote based offices to perform the job function in the Oakland region. Each Department will provide Employees with guidance on when and where presence is required with as much notice as reasonably possible.  

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Model the Southwest Way

• Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development

Responsibilities

• Organize and evaluate work performed by vendors, contractors, and technicians
• Supervise unionized workforce of technicians, administer workload, create schedules, and assign overtime
• Partner with Labor Administration on matters related to the collective bargaining agreement
• Ensure workshops and tools are clean, organized and inventory control is maintained
• Oversee completion of all maintenance requests, monitor all preventive maintenance, and assist with repairs as needed
• Monitor CMMS system, and organize work performed by technicians and contractors in cities assigned by the Regional Manager
• Conduct station visits and ensure all Corporate Facilities assets and tasks in CMMS are updated, performed effectively and efficiently with the least impact on our Customers' daily operations
• Perform quality control inspections of our facilities, including functionality and condition of mechanical and electrical rooms, restrooms, public areas, roofs, exterior finishes, sidewalks, hold rooms, potable water cabinets, stairwells, and parking areas
• Perform janitorial audits
• Assist with design and construction of all corporate facilities and their ongoing maintenance
• Manage the maintenance and operation of all facilities including implementation of preventive maintenance programs for systematic inspection, service and repair efficiencies, and department personnel supervision
• Communicate with station Leadership on repairs and preventative maintenance
• Train and assist proper procedures and use of our CMMS
• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

• Knowledge of business and management principles involved in strate