SAP Concur- Senior Value Advisor, SMB

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Job Title: SAP Concur Senior Value Advisor – SMB NA 

Employment Type: Permanent, full-time, hybrid (travel up to 15–20%)  

 

Role Overview 

The SAP Concur Value Advisor for SMB North America is a customer-facing, sales support role designed to scale value selling across SAP Concur’s corporate segment through digital-first, one-to-many engagement models. 

This role sits at the intersection of value advisory, digital innovation, and sales execution, leveraging AI, automation, and reusable digital assets to showcase the business value of SAP Concur solutions on a scale. 

As a pioneer role, the SAP Concur Value Advisor for SMB will help define and mature a new operating model that shifts value advisory from high-touch engagements to low- and no-touch scalable digital motions, accelerating deal velocity, increasing win rates, and enhancing customer experience. 

The role builds on the core principles of digital and value advisory, including enabling customer-facing teams to deliver consistent, high-quality value storytelling through standardized and automated approaches. 

 

Key Responsibilities 

Customer Value Advisory 

• Lead customer engagements to identify business challenges, value drivers, and transformation opportunities.   

• Develop and deliver business cases, value assessments, and ROI models aligned to SMB-specific needs.   

• Conduct discovery sessions and support customer journey mapping toward T&E transformation outcomes.   

• Present tailored value propositions to executive stakeholders in virtual and digital formats.   

• Act as a T&E expert in customer-facing events and develop thought leadership materials to support demand generation. 

Digital-First Engagement & Scalability 

• Drive adoption of digital-first, scalable engagement models including one-to-many and low-touch approaches.   

• Utilize digital tools (e.g., microsites, video, AI-driven platforms) to deliver value at scale.   

• Accelerate deal cycles through standardized, repeatable processes and methodologies.   

Content Strategy & Asset Management 

• Develop, curate, and manage reusable digital value assets (e.g., business cases, POVs, assessments).     

• Ensure content is aligned to regional requirements, SMB use cases, and industry trends.   

• Contribute to and maintain a centralized digital asset repository to improve scalability and efficiency.   

Sales Partnership & Collaboration 

• Cross functional partnership to support pipeline creation and deal progression - Sales (AEs), Sales Development (SDRs), Solution Advisors (SAs), Customer Success Managers (CSMs), Services and partners 

• Act as a trusted advisor, subject matter expert and advocate for value-based selling methodologies.   

• Contribute to internal initiatives focused on process optimization, automation, and scalability.   

Innovation & Continuous Improvement 

• Leverage AI, automation, and digital tools to enhance value delivery and content creation.   <