Associate Field Service Technician - Louisville, KY - Transport

Work Flexibility: Field-based

Associate Field Service Representative – Transport  

 

Who we want 

• Hard-working winners. Proactive, competitive and results-oriented team members who create a track record of success 

• Teammates.  Partners who build trust, listen to ideas, share thoughts and work together to move the business forward 

• Mission-driven employees. Determined team players with an unparalleled work ethic and value of integrity to live out their purpose of changing people’s lives and making healthcare better 

• Persuasive influencers. People who provide excellent customer service, understand sales concepts, and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty 

 

What we offer 

• Autonomy and flexibility in how you prioritize your work and weekly schedule 

• Company vehicle and related expense coverage 

• Growth and development opportunities with performance in role over time 

• Ability to discover your strengths, follow your passion and own your own career 

• A winning team driven to achieve our mission and deliver remarkable results 

• Quality products that improve the lives of customers and patients 

• Tuition reimbursement program for associates, bachelor’s, and graduate degrees. Learn more at https://totalrewards.stryker.com/ 

 

What you will do 

• As an Associate Field Service Representative, you are responsible for supporting a service territory and for the repair and delivery of equipment  

• You will perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades  

• With great attention to detail, you will utilize computer software to complete documentation, order parts, reference training materials, and more 

• You will present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships 

• While working mostly independently, you will also engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives 

• You are expected to adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc. 

 

What you need: our requirements 

• High School diploma required 

• Must be 21 years of age and possess valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy 

• Basic electronic and mechanical aptitude 

• Willingness and ability to work an extended work week including nights and weekends at times 

 

Physical requirements 

• Must move, se