Area Manager

This Area Manager position is a developmental role for selected District Manager candidates to develop multi-unit skills by leading 5- 7 schools under the guidance of the District Manager. Responsible for leading and managing assigned schools to include business operations, compliance/licensing profit and loss, education/learning and people. The position supports schools in the Pittsburgh, PA and Northern Ohio area.

Essential Functions/Job Duties & Responsibilities:

• Responsible for ensuring our Safety Vision of “No One Gets Hurt”.
• Drives processes to prevent injuries and accidents; follows all procedures related to injuries and accidents if one should occur. Reports child injuries and hazards promptly.
• Ensures reporting of suspected child abuse or neglect to local child protective agency or abuse hotline as mandated by state law.
• Complete initial 5-7 week training plan; complete activities as assigned by District Manager in IDP to build multi-unit experience.
• Lead, inspire and energize employees to accomplish the Company mission, vision and values.
• Meet/exceed the customer’s (internal and external) expectations by understanding, anticipating and meeting customer needs. Exhibit proactive communication; act and think with customers in mind.
• Promote and project a positive company image; treats others with courtesy and respect.
• Create a positive enjoyable work environment, inspiring trust and loyalty among all school employees.
• Recruit/hire/train/develop and retain superior talent.
• Work through District Manager on all people related activities (i.e. promotions, performance, MSS transactions, etc.).
• Responsible for being in assigned schools 75% of the time.
• Regular, in person attendance at designated company site is required to ensure necessary teamwork, personal interaction, and supervision.
• Proactively manage all school facilities regarding safety, cleanliness, maintenance, and improvements.
• Manage safety and security programs for children.
• Achieve budgeted PABO by controlling and managing expenses; maximizing school enrollment and sales revenue.
• Advise the schools on business and operational systems and improvements to help grow and become more profitable.
• Develop and implement creative tactical marketing programs.
• Provide an exceptional childhood learning environment/quality child care service experience that exceeds customer expectations
• Direct the implementation of standardized education and curriculum programs. Establish an environment of learning.
• Lead and/or maintain appropriate certification and accreditation programs and efforts.
• Ensure all Federal/State/Local licensing and regulatory compliance is followed to in all schools.
• Implement and ensure adherence to all company policies, procedures, programs and processes.

Supervision:

• Manage and direct staff including recruitment, selection, performance and development to achieve Company goals and objectives.

Education/Experience:

• Must meet state licensing requirements for education and experience.
• Bachelor’s degree or equivalent.
• Degree in Business preferred.
• 3-5 years’ experience in a management role for a service industry, retail, hospitality, healthcare or in the education area.

Skills & Abilities

• Must be able to perform, with or without reasonable accommodation, all essential functions of the job.
• Excellent customer service and follow-up skills with both internal and external customers.
• Capable of working with frequent interruptions and changing priorities.
• Must have knowledge and understanding of all current state and local regulations.
• Effective communication skills, written, verbal and interpersonal.
• Proficient time management, organizational skills and ability to meet established deadlines

Compensation and Benefits:

• Compensation based on position, education and experience. Bi-weekly paid.
• Salary range $80K - $85K.
• This position is also eligible for our Support Central bonus program which is based on annual achievement of company performance.

Health and Wellness Benefits:

• Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.
• Employees are eligible to participate in our 401(k) retiremen