Epic Interface Engineer II

Job Posting Title:

Epic Interface Engineer II

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

Purpose

The Epic Interface Analyst II is responsible for the development, implementation, and maintenance of conversion and real-time interfaces between Epic Systems and other healthcare applications, specifically with Epic Bridges. Reporting to the Manager of Integrations, this role collaborates closely with clinical staff, IT teams, and external vendors to ensure seamless data integration and workflow optimization. Key responsibilities include analyzing business requirements, designing interface solutions, building interfaces, and troubleshooting issues.

Responsibilities

Interface Development and Maintenance

• Designs and develops HL7 real-time and interfaces between Epic and other systems.

• Tests and validates interface functionality.

• Troubleshoots and resolves interface-related issues.

Business Requirements Analysis

• Gathers and documents business requirements.

• Translates requirements into technical specifications.

• Collaborates with stakeholders to refine requirements.

System Upgrades and Validation

• Assists with software upgrades and patches.

• Conducts end-to-end testing of interfaces.

• Develops and executes test plans.

User Support and Training

• Provides technical support to end-users.

• Conducts training sessions on interface usage.

• Develops user manuals and documentation.

Project Management

• Manages interface-related projects.

• Coordinates with cross-functional teams.

• Tracks project progress and reports status.

Marginal or Periodic Functions

System Upgrades

• Assists with software upgrades and patches.

• Tests new functionality and features.

Vendor Coordination

• Liaises with vendors for interface-related issues.

• Coordinates vendor support and maintenance.

Data Analysis

• Analyzes data flow and integration points.

• Recommends improvements to data processes.

Knowledge, Skills, and Abilities

Technical Learning

• Skilled: Quickly learns new technical skills and knowledge.

• Effective Behaviors:

• Adapts to new software updates.

• Troubleshoots complex technical issues.

• Implements new technologies efficiently.

Problem Solving

• Skilled: Identifies and resolves problems in a timely manner.

• Effective Behaviors:

• Diagnoses interface issues accurately.

• Develops effective solutions.

• Collaborates with teams to resolve problems.

Customer Focus

• Skilled: Understands and meets the needs of customers.

• Effective Behaviors:

• Provides excellent user support.

• Tailors solutions to user requirements.

• Maintains positive relationships with stakeholders.

Project Management

• Skilled: Manages projects effectively.

• Effective Behaviors:

• Plans and organizes project tasks.

• Monitors project timelines.

• Communicates project status clearly.

Collaboration

• Skilled: Works well with others to achieve goals.

• Effective Behaviors:

• Engages with cross-functional teams.

• Shares knowledge and resources.

• Supports team members

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 4 years of experience developing interfaces.

• 2 years of experience developing interfaces for an Epic environment.

• 2 years of experience with Epic Bridges.

• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• 6 years of relevant experience in interface development and h