Business Continuity Advisor
TransUnionAbout the role
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What We'll Bring:
At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go.Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
What You'll Bring:
7 years of progressive experience in business continuity
Knowledge of business resilience, regulatory requirements and industry best practices.
Proven experience in risk assessments, recovery strategy development, and continuity testing.
Demonstrated ability to build strong cross-functional relationships.
Strong analytical and problem-solving skills, including troubleshooting program technologies and user support.
Highly organized, proactive, and results-oriented, with the ability to manage multiple priorities.
Ability and willingness to travel domestically and internationally up to 10% of the time.
Willingness to respond to incidents outside of standard working hours as needed.
Preferred Skills:
Professional certifications such as Certified Business Continuity Professional (CBCP) or Member of the Business Continuity Institute (MBCI).
Hands-on experience with business continuity and/or crisis management software platforms.
Background in corporate environments, with an understanding of organizational dynamics.
Multilingual proficiency to support global crisis coordination and communication.
Familiarity with data governance, data quality, and data management best practices.
Understanding of credit reporting agency operations, systems, and product offerings.
Impact You'll Make:
We are seeking a proactive and detail-oriented Business Resilience Advisor to develop, execute, and enhance our Business Resilience strategies—including business continuity, crisis management, and data issue response. This role is essential to ensuring the organization’s ability to sustain critical operations during and after disruptive events, while safeguarding our people, assets, reputation, and overall performance.
As a key member of the Enterprise Compliance – Program Management Office, and reporting to the Senior Manager of Business Resilience, this role serves as a subject matter expert and trusted advisor to business units across multiple regions. The Advisor will support teams in building operational readiness through resilient business practices and strategic risk mitigation.
Core responsibilities include designing and implementing key components of the Business Resilience program, supporting risk identification, developing and testing contingency plans, and leading coordinated response and recovery efforts during incidents.
Business Continuity Management
Support the continued growth and maturity of the enterprise-wide Business Continuity Management (BCM) program.
Coordinate BCM activities across business units to ensure alignment and consistency.
Ensure the organization regularly updates Business Impact Analyses (BIAs) and risk assessments to identify critical business functions, dependencies, and potential vulnerabilities.
Develop, document, and maintain business continuity plans in accordance with regulatory requirements and industry best practices.
Facilitate testing of business resilience plans, ensuring recovery gaps are identified and addressed.
Develop and deliver training and awareness programs to promote organizational preparedness.
Monitor and evaluate the effectiveness of continuity plans, incorporating lessons learned and driving continuous improvement.
Crisis Management & Response
Develop and maintain crisis management frameworks integrated with business continuity strategies.
Lead cross-functional coordination during crisis events, involving Legal, HR, IT, Communications
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