Quality Assurance Manager (QAM)

Job Description

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.).

This job may be eligible for relocation benefits.

Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Orion, MI on a full-time basis.

The Role:
We are interested in talking to self-motivated Candidates possessing the ability to work collaboratively in the Quality Assurance space at GM’s newest truck and SUV assembly plant.  As a Quality Assurance Manager (QAM), you will work directly for the Quality Manager and collaboratively with personnel from quality operations, quality engineering, assembly manufacturing and VAA manufacturing.  You will be initially responsible to help set up the quality processes at the plant, working in conjunction with the Quality Launch Manager.  The role will then migrate into providing general oversight and guidance from a quality assurance perspective.

What You'll Do (Responsibilities):

• Set up the baseline quality process at Orion Assembly, ensuring Quality Manual, GMS BIQ and PQRS requirements from a quality perspective are integrated

• Support GCA/Plant 5F meetings and facilitate if needed

• Support DRR/DRL/EFTQ improvement

• Lead Trace Scorecard management process

• Support GEPICS trace management process

• Support GMS implementation with specific focus on the BIQ statements

• Attend meetings as needed:  staff, 5F, GCA, PFC

• Drive ISO activities as the plant ISO lead and manage External ISO Audits

• Manage Quality Requirements workflows as the plant QR lead

• Support Layered Audit process

• Support GMS Basketweave process

• Lead the GRA process

• Support the PFC process

• Support SUFS process

• Lead EI and F50 external communications process

• Support the ILM process

• Support BPD Level 2 activities

• Support BIQ SME certification process

• Manage GCA auditors and torque/process monitors as needed

• Support GCA monitoring audit

• Support Internal Audit process (PCPs, TEBs, GRAs, QRs, etc.)

• Support yard sweeps as needed

• Coach, teach and support problem solving as needed

• Champion cost reduction opportunities for the quality department as needed

Additional Job Description

Your Skills and Abilities (Required Qualifications):

• Bachelor's degree or equivalent experience

• 5+ years experience in manufacturing 

• Highly developed oral and written communication skills

• High level of analytical ability where problems are unusual and difficult

• High level of interpersonal skills to work effectively with others

• Strong knowledge of quality processes

• Managerial courage

• Customer focus

• Strong decision-making ability

What Will Give You a Competitive Advantage (Preferred Qualification):

• Production supervision experience; assembly plant preferred

• Assembly manufacturing process knowledge/experience

• Quality Systems, Operations or Quality Assurance experience

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards Resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace