Product Design Director, NBCU News Group Digital

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

At the NBCU News Group, we're responsible for the best, most impactful news brands in the industry, including NBC News, MSNBC, Today, CNBC, Telemundo and E! News. We care passionately about news and our ability to help our customers to get informed and inspired about what's important to them (and us.)

The NBCU News Group Product Design team is a diverse group of passionate, hard-working and highly collaborative people. We are looking for a strategic design leader who enjoys collaborating closely with content teams, product, engineering and other business stakeholders. In addition, we are seeking someone who is a detail-oriented, innovative, thought leader to join our team as our new Design Director and we are hoping it might be you.

You’ll have the opportunity to shape design strategy and vision for our cross-platform digital experiences, in ways that provide more value to our audiences. Our team values a human-centered, data-driven approach to product design, and your job will be motivating and driving the team to seek solutions, listen deeply, act with integrity and take ownership. You will be hands on while ensuring the team’s design, discovery & domain expertise are at level (and leveling up the org). In addition, you will shape your team’s career planning & growth with individual career plans & training.

The Job:

• Shape design strategy and vision for NBC News Group Digital partner experiences, multi-brand design systems and cross-platform UX
• Channel broader NBC News Group design vision, strategy and principles across your portfolio of news brands and products
• Set cohesive brand strategy and vision to elevate our digital products and work with cross-functional teams to deliver value for customers and business
• Innovate and ideate on how to get the work done as well as on the work itself
• Lead, coach, mentor and direct a talented team of data-driven, customer-centered product designers to design for interconnected screens, user flows, and prototypes
• Manage stakeholder relationships and communication across your purview
• Set the tone for team communication, managing peer and stakeholder expectations
• Strong grasp of theories, concepts, and methods of UX research and user-centered design
• Partner with Customer Experience and UX Research teams as necessary to discover consumer needs and opportunities; align resources to execute
• Model and share frameworks to do design research, synthesis, ideation and facilitation
• Ensures team’s hard skills in design, discovery, and domain expertise are at level
• Coach and advocate for your team, inspiring and elevating them to their best potential
• Actively manage direct reports, set goals and provide follow-up feedback
• Manages career growth of team through 1:1 feedback and assignments, OR
• Provide regular feedback and manage career development

Qualifications

• 10+ years of experience as a product designer with successful outcomes for digital products, reaching millions of users, preferably in a media context
• 7+ years of experience hiring, managing, and mentoring successful product designers

You demonstrate:

• Proven track record managing high performing team(s) of in-house designers who were embedded in Pods, Agile or Scrum teams
• Design best practices, integrating UX Research and building meaningful customer experiences
• Expertise in design research with a dedicated human-centered a