Buyer and Inside Sales Support

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, industrial—and key mining‑related—products, including Victaulic piping systems, valves, fittings, slurry handling solutions, and other essential materials used in both underground and surface mining operations.

In addition to serving residential, commercial, and infrastructure projects across the country, our Industrial and Mining teams play a major role in supplying critical materials and solutions to mining operations, maintenance teams, and large‑scale resource projects.

At EMCO Corporation, we are committed to providing sustainable, reliable solutions to our customers and to the communities in which we live and work—including those in Canada’s prominent mining regions. Our talented and passionate team members are the key to our success. We empower our people to think like owners, to innovate, and to deliver exceptional service to every customer, from underground operations to surface facilities and everything in between.

We offer a fun, fast‑paced, and dynamic workplace where teamwork is everything. We share core values, support each other’s growth and development, and celebrate individual strengths. As part of our team, you will have the opportunity to continuously develop your skills through hands‑on training, explore new ideas, and work alongside colleagues who bring diverse experience from construction, industrial supply, and mining-focused environments. We are a group of enthusiastic individuals dedicated to meeting and exceeding the needs of the customers we serve—whether supplying everyday materials or supporting mission‑critical mining operations.

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions

Job Description

As a Buyer / Inside Sales Support, you will play a key role in both procurement and customer service operations within the Profit Centre. In this hybrid role, you are responsible for sourcing and procuring materials for resale, ensuring competitive pricing, favourable terms, and reliable delivery from vendors. You will oversee the full inventory lifecycle, maintaining accurate inventory controls within the computer system and updating all records to support optimal stock levels and order fill rates.

In addition to your purchasing responsibilities, you will support the Inside Sales team by responding to customer inquiries, providing product knowledge, preparing quotations, and assisting with order management. By closely coordinating with both suppliers and the sales team, you will help ensure that customer needs are met quickly, accurately, and cost‑effectively. Your combined expertise in procurement, inventory management, and customer service directly contributes to high levels of customer satisfaction and the overall success of the Profit Centre.

Duties will include:

• Analyze product on hand and projected sales to ensure optimal stock levels and product availability
• Create vendor purchase orders to maintain a balanced product mix, optimize material in the Profit Centre, and satisfy projected sales demands
• Monitor vendor shipments and receipts to ensure material arrives within established parameters; expedite customer orders when required
• Meet or exceed the Profit Centre targets for order fill rate, inventory turns, and reduction of stale or obsolete inventory
• Research and resolve inventory discrepancies, including physically locating, counting, or verifying product
• Perform system product file maintenance for the Profit Centre and collaborate with the Product Management Group regarding updates, changes, or new product setup
• Negotiate vendor returns, special buys, freight terms, and local rebate or promotional programs
• Maintain market intelligence by monitoring pricing levels, competitive activity, and market conditions that may impact inventory levels or customer demand
• Provide exceptional customer service to contractors and walk‑in customers by handling inquiries, preparing quotations, and providing technical or product support
• Process customer orders from start to finish, including pricing, product substitutions, sourcing alternate materials, and coordinati