(USA) Senior Manager, Strategic Initiatives, Walmart.org - Spark Good

Position Summary...

What you'll do...

What you'll do...

At Walmart.org (Walmart Foundation and Walmart Corporate Giving), we aspire to reshape whole systems to achieve significant and lasting improvement in social, environmental, and economic outcomes. We focus on driving shared valued within the business and catalyzing broad sector change through our philanthropy.
 

Walmart.org donates over $1.4B in cash and in-kind giving annually. While Walmart and Walmart Foundation make significant impact, engaging our customers and associates can multiply this impact. We can leverage technology to connect our customers and associates to causes they care about in over 4,000 communities across the U.S. This role will be a core member of the team designing the future of this approach to shape how Walmart.org leverages our local presence to build stronger communities and deepen our relationship with customers.

About this role:

The Senior Manager, Strategic Initiatives, Walmart.org – Spark Good will be responsible for helping strengthen the Spark Good programs, engaging associates, and customers in driving impact. Specifically, this person will be involved in designing and testing innovative approaches to increase engagement, partnering with third party providers and Walmart Global Tech to enhance user experience, engage nonprofits, associates and customers to gain insights on how Spark Good can better serve them, and providing end-to-end customer service to ensure a high-quality experience. This role is highly focused on learning, collaboration, and strategic execution.

Ideal skills are an ability to manage multiple projects simultaneously, create strategic frameworks, influence through communication, and a passion for community impact.

You’ll make an impact by:

• Partnering with community organizations, associates, and customers to better understand the issues they face to build authentic solutions that leverage Walmart’s unique capabilities.
• Designing, assessing, and refining potential tools that build out an ecosystem of support that enhances people’s ability to make an impact in their local community.
• Developing approaches to scaling adoption of the tools.
• Collaborating with internal stakeholders to build authentic solutions that leverage Walmart’s unique capabilities.
• Enhancing impact measurement to assess the efficacy of Spark Good programs; and
• Championing internal culture of impact as part of their everyday work.

You’ll sweep us off our feet if:

• You are tech product fluent with a design thinking mindset to always put the end user at the center.
• You love test and learn using hypothesis driven approaches, fail fast, and capture learnings to innovate quickly.
• You draw energy thinking about how to incentivize and motivate people to be there best (i.e., nudges and badges)
• You have experience creating learning modules, playbooks, or toolkits to maximize program usage or campaigns.
• You can work in a highly matrixed environment, are self-directed.
• You can create strategic framework all while working in complex situations.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, th