Sr POET Clinical Education Trainer

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Position Overview:

Intuitive is seeking a Sr Clinical and Product Education Trainer within POET to play a pivotal internal role in facilitating advanced courses, leading hands-on labs, and delivering impactful lectures for product development teams. As a Subject Matter Expert (SME), this individual will leverage their deep knowledge of Intuitive’s products and clinical applications, as well as expertise in surgical and diagnostic procedures, design control, risk management, and usability. The Sr Trainer will drive excellence in clinical and product education, foster innovation and learning within the organization, and continually enhance the effectiveness of Intuitive’s internal development programs through active program coordination and continuous improvement initiatives.

Key Responsibilities:

• Facilitate Courses: Conduct engaging and informative training sessions for Design, Engineering, and Product Development teams, ensuring content is current and directly relevant to Intuitive’s products and clinical practices.
• Deliver Lectures: Present complex clinical and technical information in a clear, concise manner, adapting delivery methods to diverse learner needs and environments, both on-site and virtually.
• Develop as a Subject Matter Expert (SME): Continuously enhance expertise in Intuitive’s technologies along with relevant clinical applications, surgical and diagnostic procedures, design control, risk management, and usability. Serve as a key resource for internal stakeholders.
• Lead Hands-On Labs: Design and execute practical lab sessions for internal-facing teams, providing team members with valuable hands-on experience to reinforce theoretical and practical knowledge.
• Collaborate with Teams: Work closely with cross-functional partners—including Product Operations Enablement and other internal stakeholders—to ensure training aligns with organizational goals and product development initiatives. Contribute to program design and improvements.
• Evaluate Training Effectiveness: Assess the impact of training programs through surveys, observation, and feedback. Use outcomes to refine content and delivery for increased program effectiveness.
• Mentor and Coach: Provide guidance and mentorship to new and existing team members throughout onboarding and beyond, fostering competence and supporting individual development.
• Facilitate Hospital Case Observations: Lead hospital case observations in real OR environments and coordinate participation in pre-clinical, surgeon, usability labs, and conference attendance for trainees.
• Review and Revise Materials: Assist with the periodic review and updating of training materials, ensuring accuracy and relevance.
• Stay Informed on Industry Trends: Maintain awareness of advancements in clinical technology, surgical practice, and training methodologies to incorporate best practices into education programs.
• Drive Continuous Improvement: Proactively recommend and implement enhancements to internal learning programs, supporting innovation and operational excellence across the organization.

Qualifications

Minimum Qualifications:

• Minimum BS degree with experience in education and training
• 3-5 years of experience preferred in Clinical/Medical education within med device. 
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