Capture Management Director - Commercial

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Capture Management Director will lead our RFP responses with a focus on winning each engagement by fully leveraging all of our competitive advantages. The role will be pivotal in identifying any challenge Comcast might need to overcome, challenging and solving the issue with internal stakeholders, and winning the business. Strategically, the Capture Manager will work with our Sales teams to prepare for opportunities early, and with internal teams to meet all requirements before they appear in an RFP.

Job Description

Core Responsibilities

• Lead cross-functional Capture Team for Commercial opportunities to produce winning proposals.
• Partner with sales teams and leadership to proactively identify and win significant commercial opportunities.
• Review RFP/RFI requirements and develop win strategies with internal stakeholders.
• Ensure proposals are compelling, complete, and compliant with evaluation criteria.
• Continuously enhance our work product and tools to maintain a competitive edge.
• Conduct “lessons learned” debrief post RFP process and update.
• Train and upskill team and partners on government/commercial opportunities.
• Provide regular updates on RFP status and potential risks.
• Ensure timelines allow for thorough content and compliance reviews.
• Manage multiple proposals at once and assist with other RFPs as needed
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Qualifications:

• Experience with proposal management for large complex RFPs.
• Certification in Project Management (PMP) or Proposal Management (APMP).

Key Competencies:

• Exceptional written and verbal communication skills.
• Ability to summarize non-standard business risks and negotiate/recommend solutions. 
• Demonstrated ability to organize, prioritize, and manage multiple tasks simultaneously, at times with rapid turnaround times.
• Ability to lead teams effectively under proposal deadline pressure, while encouraging enthusiasm for the task.
• Proven ability to work well in a team, as well as independently.
• Must have the ability to present information to all levels of the internal organization and to external team members. Strong stakeholder management skills. 
• Must be willing to work outside of normal working hours to meet customer-driven, firm deadlines, if needed.
• Proficiency with Microsoft Office Suite (particularly Word, Excel, and PowerPoint) is required.
• Experience with graphics, desktop publishing or related field is a plus.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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