Senior, Benefits

Be part of an amazing story. 

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work

Job Overview

The Senior Manager, Benefits involves comprehensive management of diverse organizational benefit solutions, with a focus on medical and prescription drug plan management, alongside expertise in data analytics and reporting. Decisions will be informed by in-depth knowledge of claims analysis and data analytics. Effective management of consultant and vendor partnerships is pivotal for steering the benefits delivery strategy in both the short and long term. The candidate will play a direct role in plan design management, decision-making, and proposing cost-effective solutions that mutually benefit the company and colleagues. These skills contribute to shaping the onboarding and ongoing benefits communication strategy, as well as the development of execution plans. Additionally, this colleague will undertake other necessary duties.

What You Will Do

• Manage all aspects of self-insured claims, eligibility data, and day-to-day benefits administration.
• Identify, track, and measure the impact of programs on colleagues, providing insights for recommended adjustments to benefit program designs.
• Handle budgetary management, tracking, and reporting, collaborating with internal Legal, Labor, Tax, and cross-functional teams to develop effective programs for plan participants.
• Collaborate with Macy’s Technology and Administrative teams to execute new initiatives.
• Communicate clearly and promptly with applicants for necessary information and documentation.
• Create and maintain leadership dashboard reports on benefit programs.
• Assist in developing comprehensive communication plans for internal education and engagement.
• Maintain collaborative relationships with internal and external partners.
• Identify opportunities to streamline processes and propose design enhancements.
• Demonstrate the ability to work in a multi-faceted environment, making administrative and financial decisions.
• Ensure regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 
• Perform other duties as assigned.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar graphs.
• Analytic and strategic mindset is vital and proven track record of fostering collaborative partnerships. Organization, attention to detail and time management a must. Analytical and strategic mindset. Resourceful, highly organized and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule based on department and store/company needs.

Skills You Will Need

Data Analytics: In-depth knowledge of claims analysis and data analytics for evidence-based decision-making.

Plan Management: Experience in managing self-insured claims, eligibility data, and day-to-day benefits administration.

Communication Skills: Excellent written and verbal communication skills, including the ability to develop effective communication plans.

Vendor and Project Management: Demonstrated skills in managing consultant and vendor partnerships, as well as collaborating on projects.

Collaboration: Proven ability to partner with internal Legal, Labor, Tax, and cross-functional teams to build effective benefit programs.

Strategic Thinking: Analytic and strategic mindset with a track record of fostering collaborative partnerships and identifying strategic opportunities.

Financial Acumen: Strong budgetary mana